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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,745 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,745 reviews

March 01, 2021

bought 2 cars this past month dylan in finance and my sales rep jason were outstanding made the whole process seamless and painless a great job More

by CIRCLINGDOG
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Hayes
Mar 02, 2021 -

DCH Wappingers Falls Toyota responded

We truly appreciate your kind words and your loyalty to our dealership!

February 26, 2021

While the individuals whom are employed by DCH Toyota are individually customer service centric, I resented the service department trying to almost $500.00 on brakes(rotors, pads) when all that was needed wa More

by MRFIDUCCIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Evin Calderon, Kathleen Crosbie, Allison Croshier, Michael Cimorelli
Mar 04, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard. That is not the precedent we set for our customers. We'd like the opportunity to speak with you. Please call us at your earliest convenience at (845) 288-0892.

February 26, 2021

Service is excellent, friendly and professional. I have bought two Toyotas there since we have lived in Fishkill (seven years) and have been having the cars serviced at DCH Wappingers Falls Toyota all that More

by JonAnn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon, Alicia Verven
Mar 02, 2021 -

DCH Wappingers Falls Toyota responded

We truly appreciate your kind words and your loyalty to our dealership over the years! We're so pleased our team was able to provide you with exceptional service and we look forward to seeing you again soon!

February 26, 2021

Great service on my last scheduled appointment. The worked was completed in a timely manor and completed on schedule. Very happy with my service appointent. More

by sk1faster
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Giordano, Daniel Sweeney
Mar 02, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

February 26, 2021

Competitive price on the vehicle nothing much else car was delivered clean full of gas handed me the keys that was it. Was told all info was in the manuals in glove box. My first PHEV I guess I will figur More

by SSCHMID
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Berenguer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Raymond
Mar 04, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard. That is not the precedent we set for our customers. We'd like the opportunity to speak with you. Please call us at your earliest convenience at (845) 288-0892.

February 25, 2021

As soon as I got into the dealer everyone was nice and that make me feel comfortable. I bought a car from Jaime and he show me that he is very professional. Thank you for making me feel like I was at home More

by CRISTI_NATALY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Berenguer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Garcia
Mar 02, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us, Cristi! We're so pleased to know our staff was able to assist you and make your experience a memorable one!

February 25, 2021

Melissa sinapi is amazing. She went above and beyond. So very helpful. Robert Goldberg was quick but not very friendly. I will be back in three years , just to see Melissa. More

by KARENREYNO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
2.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sinapi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us! It's a pleasure to know Melissa was able to assist you and provide you with excellent service!

February 25, 2021

The experience was very pleasant. I was in and out very quickly. I received a very fair price for my trade in and a fair price for my new car. More

by AJKETCHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jennifer Korwatch, Daniel Sweeney
Mar 02, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

February 25, 2021

My thanks to Mike O’Hare for facilitating my acquisition of a new Camry. Mike is friendly, calm, informative, and helpful. I very much appreciate his efforts and assistance as well as Rob Goldberg’s. I have More

by GALWAYBAYGIRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! It's a pleasure to know Mike and Rob were able to assist you and make your experience a memorable one!

February 24, 2021

I had four tires I needed mounted and balanced. Service itself was very good. However when I initially called to ask the price I was told it was going to be $180 something. I assumed that this was a mista More

by JMCB791
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Giordano
Feb 25, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. I'm sorry to hear your experience with us did not meet our five-star standard. I'd like the opportunity to speak with you. Please call me at your earliest convenience. Thank you, Ben Carlson Fixed operations Manager 845-296-4261

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