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DCH Wappingers Falls Toyota
Wappingers Falls, NY
7,792 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley.
LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE.
Rest assured that the car you get is the car you'll love.
No games.
No gimmicks.
No second-guessing.
This is the way car-buying was meant to be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 7,792 reviews
January 04, 2019
Expeditious and Professional Excellent service and friendly staff. Visit was very quick. Recommend more detailed description of services provided before and after service. Knowin Excellent service and friendly staff. Visit was very quick. Recommend more detailed description of services provided before and after service. Knowing service entitlements is very helpful to the customer. More
by Robert.K.Smith
Verified CustomerEmployees Worked With
None, Michael Cimorelli
January 04, 2019
good service minus 1 I would have given a 5 stars except that when I walked in the rep should have had said " hello I will be right with you" instead of me walking from on I would have given a 5 stars except that when I walked in the rep should have had said " hello I will be right with you" instead of me walking from one to one till finally someone talked to me. I understand they were all busy on the phone but still you can raise your head and say a word, otherwise the rep that help me was very nice and polite. More
by eshields127
Employees Worked With
Alicia Verven
January 04, 2019
Great Experience with Romy and Daryl for any TRD Pro truck! Romy and Daryl made my deal smooth and straight-forward. I was in and out in 1 hour with the car. We made the deal via email and I just came to pick Romy and Daryl made my deal smooth and straight-forward. I was in and out in 1 hour with the car. We made the deal via email and I just came to pick up the car. Romy knows everything about the TRD Pro when we went over all the features of the truck. Thank you for a painless and fast delivery. More
by DavidLeeBiz
January 04, 2019
New highlander 2019 Happy with purchase I made. Good price and very helpful salesman got me the car at the price I wanted. I will be there to purchase my next car. Happy with purchase I made. Good price and very helpful salesman got me the car at the price I wanted. I will be there to purchase my next car. More
by stephenfoley55
Employees Worked With
Wadie Suleiman, Rachel Rivera
January 04, 2019
Fantastic The entire experience from start to finish was outstanding. I first walked in @ 11:30AM, and by 3:30PM had a great deal, the car, insurance, and final The entire experience from start to finish was outstanding. I first walked in @ 11:30AM, and by 3:30PM had a great deal, the car, insurance, and final registration. More
by gcpgiants
Employees Worked With
Wilfrin Quezada
January 03, 2019
Installed Snow Tires and Road Force Balance I had Toyota Install my snow tires and road force balance all 4 tires as well. Upon completion of my Service I went to turn on the vehicle and the Lo I had Toyota Install my snow tires and road force balance all 4 tires as well. Upon completion of my Service I went to turn on the vehicle and the Low Tire Pressure light was on. I went back into the dealership and addressed the issue with the service Rep who told me , the light will go away after a few miles. I drove for 10 miles to a Gas station and paid $1.50 to have my tire pressure adjusted on all four tires. One of the Tires was at 28 pounds of pressure. After filling all four tires to the required 35 pounds of pressure the LOW tire pressure light turned off. No reason why after paying $108.13 to have four tires installed and road force balanced that i have to adjust the pressure and adjust this issue on my own. Very Disappointed with the Service Provided on this occasion. More
by Toyo41
Employees Worked With
January 03, 2019
Extremely sloppy Service Center Purchased a Certified Used Vehicle and came back for items promised with the Sale. After multiple failed communication efforts to schedule and conf Purchased a Certified Used Vehicle and came back for items promised with the Sale. After multiple failed communication efforts to schedule and confirm... dropped vehicle off for Service. Hood was not latched properly and popped up after my wife drove away, grease on our driver window, interior. Also, the plastic molding inside the back tailgate (where they accessed to fix the Tailight) was not put on properly and was left unattached. More
by agc
Employees Worked With
Don't know who worked on it
January 03, 2019
Excelent service I like the convenience and reliability of this dealership - I can trust that they will take car of my car - and now with the email reminders and appoi I like the convenience and reliability of this dealership - I can trust that they will take car of my car - and now with the email reminders and appointments and free rides, I don’t have to take time off from work. Thanks!! More
by dalamo13
Employees Worked With
Michael Cimorelli
January 03, 2019
Not the Best After saying do not put the donut on, they did anyway..it took a long time, only 16k mi check up, they left the maintenance alert on, no service stick After saying do not put the donut on, they did anyway..it took a long time, only 16k mi check up, they left the maintenance alert on, no service sticker for next time :( More
by RENEEGARLAND2003
Employees Worked With
Michael Cimorelli
January 02, 2019
My New 2018 Rav4 Three years ago when I graduated college I bought my first new car. It was a Corolla That I leased From Wappingers Falls Toyota. Pinkal and Melissa ma Three years ago when I graduated college I bought my first new car. It was a Corolla That I leased From Wappingers Falls Toyota. Pinkal and Melissa made sure everything was perfect. Now that my Corolla lease was up, It was time for a new Rav4. Since I work Two Jobs I called Pinkal to try to get the basics done before I could get to the dealership. To my surprise Pinkal worked with Eric and handled everything For me over the phone. When I got To the dealership my new Rav4 was waiting for me just as Pinkal and Eric said it would. I had no reservations knowing that Pinkal and Eric got me the best deal on my new lease, with no haggling or other unpleasant "surprises" one comes to expect from hearing car buying horror stories. Eric introduced me to Rob Who Handled the lease paperwork and gave me a great deal on some important lease options. I am elated with my new Rav4 and my deal but more so with the Service I received from these men. I would like to thank Mr. Burns for having Such a great team at Wappingers Falls Toyota. But Even More, I want to thank Pinkal, Eric And Rob for their professionalism and Courtesy. You Guys are The Best! See You In another three years --Marta More
by PinkalFan
Employees Worked With
Other Employees :
Pinkal Patel, Robert Schaeffer, Eric Lahl
