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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.7
9,080 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 9,080 reviews

December 17, 2020

they were very helpful and it was an easy phone call to get my appointment scheduled with them. they were polite and very informative about the service I needed. More

by camden75
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

December 16, 2020

We've been very happy with this dealership over the years. We just bought a new Toyota Camry Hybrid. No issues and a great experience! We use their service department as well. Never had a problem. More

by teachermommy3x
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Sinapi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pinkal Patel, Naeem Randall
Dec 17, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We truly appreciate your kind words and your loyalty to our dealership over the years. We hope you enjoy driving around in your new Toyota Camry!

December 16, 2020

I was just in a for some recall work. What I want in this type of situation is ease. And by ease, I mean simple drop off, quick and simple pick up. And no sales pitches for other work I "may" want don More

by raypawood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Dec 17, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We're so happy to hear you had a great experience at our dealership and we look forward to working with you again in the future!

December 15, 2020

It was very easy to get an appointment. I had a 25000 mile service which was performed efficiently and quickly. The personal were polite and efficient. This is our 4th lease with DCH Wappingers Falls To More

by lahin423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
Dec 17, 2020 -

DCH Wappingers Falls Toyota responded

We truly appreciate your kind words and your loyalty to our dealership over the years!

December 15, 2020

I knew the car I was shopping for before I went into the showroom. Nathaniel was very nice and informative... the only thing we didn’t like and we mentioned this on pick up is that we were told the vehicle More

by horan620
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathaniel Pickett
Dec 15, 2020 -

DCH Wappingers Falls Toyota responded

We appreciate you taking the time to provide such positive feedback! At our dealership, customer satisfaction is our top priority and we're happy to have met that mark!

December 14, 2020

Great service and clear that cleanliness and safety is of extra importance these days! Only drawback was it took a bit longer than it should have. More

by JF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know
Dec 15, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

December 14, 2020

Service personnel were very responsive to my concerns and worked with my insurance adjuster to make sure the cost estimate and repairs were completed as promised. Time for the repairs were accurate and f More

by dwaynejm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
Dec 15, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback! We're so happy our service department was able to provide you with such great service!

December 14, 2020

Nate was professional, knowledgeable and a pleasure to work with. He had trucks ready to look at when I arrived. Attention to detail like this is why I would come back to DCH. More

by Bookemdanno
Recommend Dealer
Yes
Employees Worked With
Nate Pickett
Dec 15, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with Nate!

December 12, 2020

Service performed was satisfactory. Service visit was for covered service. Additional work was needed Labor rates were totally unreasonable, \. Battery replacement labor cost we excessive. Won't return. More

by amarallo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thomas Hackett
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us was less than satisfactory. On behalf of the dealership, we do apologize and would like the opportunity to speak with you. Please call us at your earliest convenience at (845) 288-0892.

December 11, 2020

Never replaced my transmission oil whenever I took it there for 4 years then hit with an almost 8000 dollar bill to put in a new one in these hard times and have yet to get a proper explanation about why More

by MDIMERIAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thomas Hackett
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us was less than satisfactory. On behalf of the dealership, we do apologize and would like the opportunity to speak with you. Please call us at your earliest convenience at (845) 288-0892.

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