Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
DCH Wappingers Falls Toyota
Wappingers Falls, NY
7,740 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley.
LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE.
Rest assured that the car you get is the car you'll love.
No games.
No gimmicks.
No second-guessing.
This is the way car-buying was meant to be.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,740 reviews
October 01, 2018
Mike O'Hare is knowledgeable and professional I have purchased a car several years ago from Mike and I would recommend him to all who are in the market for a new/used car. I have purchased a car several years ago from Mike and I would recommend him to all who are in the market for a new/used car. More
by jpietr999
Verified CustomerEmployees Worked With
October 01, 2018
Always gr8 to deals with Experience was awesome. Thanks specially Mr. Pinkal Patel for best deal. Very friendly satff members. Takes less time for sales. Lots of choice for cu Experience was awesome. Thanks specially Mr. Pinkal Patel for best deal. Very friendly satff members. Takes less time for sales. Lots of choice for customers. More
by puravpate
Employees Worked With
Pinkal Patel, Wilfrin Quezada
October 01, 2018
Wrappingers Falls Toyota Excellence DCH Wappingers Falls Toyota demonstrated sincere personal care in helping us choose the right vehicle for our needs. Romy was very knowledgeable about DCH Wappingers Falls Toyota demonstrated sincere personal care in helping us choose the right vehicle for our needs. Romy was very knowledgeable about the product line and was instrumental in pointing out the details that were necessary for us. As a current long time (210K + miles) Highlander owner, we value the quality that Toyota stands by. We would highly recommend Toyota and DCH Wappings Falls to anyone entertaining a new car purchase. More
by x27
Employees Worked With
Pinkal Patel, Romy Ruette
September 30, 2018
My 1st DCH Wappingers Falls Toyota experience As a Toyota customer for over 30 years have dealt with several Toyota service centers and I am pleased to say that I found DCH Wappingers Falls Toyot As a Toyota customer for over 30 years have dealt with several Toyota service centers and I am pleased to say that I found DCH Wappingers Falls Toyota very professional and focused on customer satisfaction. The service staff (Michael Giordan, Allison Croshier and Evin Calderon) were very helpful, responsive and friendly. The maintenance service met my expectations. More
by PLUM25710
Employees Worked With
Evin Calderon, Allison Croshier, Mike Giordano
September 30, 2018
Average: Toyota is a big name and a very good product. But the customer service has an attitude whenever we go there. If anything lass than 10 is a failure, th Toyota is a big name and a very good product. But the customer service has an attitude whenever we go there. If anything lass than 10 is a failure, then DCH Toyota has failed miserably. Going back to last year, the service analyst put a note on the manager's desk to call me back....and I am still waiting. I get my Altima serviced at Pok Nissan up the street, and I've never been charged for a replacement battery for the fob. But DCH asks $28.50 for a battery that is only a few dollars at the drug store. DCH Toyota customer service is always difficult to deal with. More
by Tatum
Employees Worked With
I don't know their names. , Allison Croshier
September 29, 2018
Excellent Service!! Professional and courteous service. Well done! Alicia is excellent! Her customer service is 5 star or above. I will be bringing my truck back for as l Professional and courteous service. Well done! Alicia is excellent! Her customer service is 5 star or above. I will be bringing my truck back for as long as I own it. More
by DONDON423
Employees Worked With
Alicia Verven
September 28, 2018
Frame replacement Tacoma 2004 Toyota Corp. Made good on their frame replacement program. DCH Wappinger Falls performed the work and did a great job performing this service. Over $ Toyota Corp. Made good on their frame replacement program. DCH Wappinger Falls performed the work and did a great job performing this service. Over $13,000 worth of parts and labor, no cost to me. Mike Giordano made this a painless process and was true to his word. Thank you Michael! More
by MEPYLY
Employees Worked With
Mike Giordano
September 28, 2018
very helpful, no pressure , Salesman Mr. Mike Newsham was very helpful and informative during the process of trading in my 2015 Rav 4 and purchasing my new Corella..I liked the f Salesman Mr. Mike Newsham was very helpful and informative during the process of trading in my 2015 Rav 4 and purchasing my new Corella..I liked the fact that I never felt pressured to make my decision ,He handled all the details and made a smooth transaction, More
by patty8495
September 28, 2018
Car shopping made easy! Tiffany made buying a car a breeze! After getting into an accident we had to buy a new car. Tiffany followed up with me and made everything so easy fo Tiffany made buying a car a breeze! After getting into an accident we had to buy a new car. Tiffany followed up with me and made everything so easy for us to purchase a new vehicle. She took the stress out of purchasing! More
by nicolekadel
Employees Worked With
Naeem Randall, Tiffany Moreno
September 27, 2018
The worst experience went for the first service for 5000 miles a month ago that time i requested that i can,t see the tire pressure display and to deactivate the pre-colli went for the first service for 5000 miles a month ago that time i requested that i can,t see the tire pressure display and to deactivate the pre-collision system....they said its done and the camry LE does not have the tire pressure display....fine, the pre-collision was not deactivated. A week later i saw the tire pressure display in someones car and this time i asked the Girl that what i saw and she said "I don,t have magic hands to put that in your car or else ask the sales people to switch to a different car" i had some issue with my car which they said they checked and everything is fine...i still have that issue...i asked for to deactivate the pre-collision system which was not done last time and this time they said that you can do it by yourself as they realized that when you switch off the engine and switch back on it will activate again so i have to do it everytime ... fine , but they should have known that in the first place, after getting the car when i switched on ...the maintenance light was still there after servicing and doing everything they forgot to reset that, the very basic thing i think. Then next day i realized my car is going left all the time which was not there before...called the other Toyota dealer if it is covered in the toyota care (wheel balancing and wheel alignment)they said it is but only from the dealer where i bought the car from. Thought of going back once but then changed my mind as i already had the worst experience. Finally today got it done from Mavis for $70. Will never go back DCH Wappingers Toyota More
by varun1976
Employees Worked With
Alicia Verven
