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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,740 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,740 reviews

September 10, 2018

Purchase experience We came to DCH Wappinger to purchase a new car. Romy's very patient in helping us to go trough financing and insurance processing. We got the car w More

by Henrytoyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romy Ruette
Sep 12, 2018 -

DCH Wappingers Falls Toyota responded

We are thrilled to hear that Romy made your visit so easy and pleasant! Thank you for the 5-star review!

September 10, 2018

Good People I had a car from another dealership that I wanted at a great price.. color was also what I wanted.. they matched the price & went to get it for me s More

by jwm5855
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Abell, , Robert Schaeffer, Amanda Scrivani, Rocky Nikci
Sep 12, 2018 -

DCH Wappingers Falls Toyota responded

We appreciate this wonderful review! We aim to impress and are delighted to hear we did so with you!

September 10, 2018

Warranty Repair Staff was friendly. Explanation of repair and possible cause of problem should have been better. Staff seemed reluctant to discuss any details of repa More

by riversm45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Sep 12, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the thoughtful review and for highlighting an area for improvement.

September 10, 2018

Ouick, and Easy Toyota Recall on my 2017 Tacoma, Fan blower motor was ordered. Service Department contacted me in less than a week, Appointment was made and total ser More

by JOEC221969
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Allison Croshier
Sep 12, 2018 -

DCH Wappingers Falls Toyota responded

We are so glad that your recall appointment was quick and easy! Thank you for sharing your experience.

September 10, 2018

Mike Giordano = quality service Mike Giordano in service kept me informed and worked with me to resolve a parts issue. He gave me confidence that he was operating with integrity and More

by JCA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Sep 12, 2018 -

DCH Wappingers Falls Toyota responded

We’re so glad to hear you had a great experience with Mike! Thank you for leaving a review!

September 10, 2018

Good but not up to expectations I wish they could have given me my car washed. And I am still expecting my answer for the main issue of my leather from seats is getting ripped. This More

by ronak171289
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pinkal Patel
Sep 12, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for your thoughtful feedback. However, I am sorry to hear you haven’t been entirely happy with your experience. Please contact me directly at (845) 296-4261 or email me at bcarlson@dchusa.com so that I can learn more and work towards a resolution. I look forward to hearing from you. Sincerely, Ben Carlson, Service Director

September 09, 2018

Customer since August 2013 Good, convenient and economical. We have owned Toyota’s since 2002. Purchased two from DCH dealership. Only have gone to DCH for service. Loyal custom More

by VRHODES139
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naeem Randall, Nathaniel Pickett
Sep 10, 2018 -

DCH Wappingers Falls Toyota responded

Thank you so much for your loyalty! We love to hear that our customers had a wonderful experience with us.

September 08, 2018

Excellent Great people.. Excellent service. This place is a beautiful place great service. I went in for a service and the atmosphere was beautiful and fast se More

by shellanechambers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kolozy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Verven, Jeffrey Seals
Sep 10, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We strive to provide the best experience for our customers.

September 08, 2018

.cordial, thorough, engaging. Highly recommend. See above. Nothing more I could ask. Did not rush me, did not push me, but offered straightforward facts. As stated above, cordial, thorough, and enga More

by edwardmballen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Sinapi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2018 -

DCH Wappingers Falls Toyota responded

Thank you so much for the positive review!

September 08, 2018

DCHToyota review Our sales person was great to work with. He worked very hard to see we got what we wanted. So we bought two Toyotas This is my husbands 5th Toyota my More

by sheba1119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Steinke, Jeffrey Seals
Sep 10, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the 5-star review! It is always a delight to hear about a customer’s positive experience! We hope to assist you again in the future!

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