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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,050 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,050 reviews

February 19, 2011

This Dealership went through a great deal of effort to locate the Tundra truck I was interested in. Furthermore they spent alot of time with me going through the vehicle when I arrived to take possession. More

by mpassaretti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Daryl Callahan
Feb 20, 2011 -

DCH Wappingers Falls Toyota responded

Mpassaretti, We at the dealership understand that your purchase is very special to you and we do everything we can to make it that way. we do all that we can to exceed your expectations whenever possible. thank you for choosing our dealership to purchase your vehicle. Sincerely, Mike Limata General sales manager

February 15, 2011

The customer service I received at DCH Wappingers Falls Toyota was simply first class. I have never rated a product or service on the internet before, but this dealership earned a great review. Extensive w More

by mike25258
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Walsh and Artie Peters and Taryn Bellino
Mar 22, 2011 -

DCH Wappingers Falls Toyota responded

mike25258: Wow. I'm happy to hear your experience was so positive...and I appreciate your taking the time to make us your first online review. Providing you with excellent customer service is our goal. Your pride in Toyota is definitely something we have in common. Best, Lee Burns General Manager

February 14, 2011

Yes, I will recommend this dealership. They are warm, Yes, I will recommend this dealership. They are warm, friendly and considerate of your time and needs. They go over all of your options and make ex More

by Eddie J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcos, Crystal & Jeff
Mar 22, 2011 -

DCH Wappingers Falls Toyota responded

Eddie J: Great to hear! Our goal is to ensure that questions are answered and options are covered...all with courtesy and consideration of your valuable time. We look forward to serving you again! Best, Lee Burns General Manager

February 09, 2011

I am a recent customer that had the pleasure of working with a wonderful sales consultant Richard Schiro. I had a few questions with this being my first major car purchase and he answered all of my ques More

by soundseven
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Schiro, Richard Schiro
Feb 16, 2011 -

DCH Wappingers Falls Toyota responded

Soundseven, it looks like you had a real special experience at the dealership while making your vehicle purchase. we endeavor to provide that kind of experience to all those people who choose to do business with our dealership. Your satisfaction is of the highest importance and we strive to be the best for all of our customers regards, Mike Limata General sales manager

February 08, 2011

Robert was great! Worked very well with me to get me in a car that he knew I would love. Allowed me to test drive it in the snow and on the highway, as that is where I do a majority of my driving so I could More

by CelestialxSiren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Schaeffer, Robert Schaeffer
Feb 16, 2011 -

DCH Wappingers Falls Toyota responded

Celestialxsiren, thank you for taking the time to write such a kind review. Robert is fairly new and it is nice to hear that he is treating people the right way. we insist that people receive the utmost courtesy and respect. Sincerely yours Mike Limata General sales manager

February 07, 2011

My salesman Mike Gotusso was very informative, knowledgeable, patient and most of all honest. The sales Manager was also very helpful. When I picked up my new Venza it was ready on time and Mike G More

by Gonzo10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gotusso
Feb 16, 2011 -

DCH Wappingers Falls Toyota responded

Gonzo10, thank you for choosing our dealership to make your vehicle purchase. your satisfaction is our goal in both sales and service. Respectfully yours, Mike Limata General sales manager

January 31, 2011

DCH means Courtesy and Hospitality. From the moment you are greeted to the time you pay your bill, the folks try to please and service your vehicle to exceptional level: taking the time to go over your ser More

by sunger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Church & Matt
Feb 02, 2011 -

DCH Wappingers Falls Toyota responded

Sunger, thank you for taking the time to share your thoughts about your experience in our service department. Our service department prides itself on repairing your vehicle correctly in as short an amount of time as possible and do it at a fair price. thank you for the kind words. Regards, Mike Limata general sales manager

January 31, 2011

I am so satisfied with DCH wappingers toyota. before i purchased the car i was informed that if i had to trade the car i had 3-5 days to do so with money back no obligations guarenteed. Well, I didnt set More

by ladyisdog1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
nycpd, Richard Schiro, Corey Rheal
Feb 02, 2011 -

DCH Wappingers Falls Toyota responded

LADYISDOG1, We are happy to have the opportunity to stand behind the benefits we offer folks who choose to do business with our dealership. thank you for sharing your experience with others who may be considering making a purchase or servicing their vehicles with us. Sincerely yours, Mike Limata general sales mangager

January 30, 2011

Service advisors Taryn and Crystal provide great customer Service advisors Taryn and Crystal provide great customer care service as well as take great pride in providing knowledge about the vehicle to the More

by SantiagoP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Costa, Taryn Bellino, Dan Venezula
January 29, 2011

It is always a pleasure to have my vehicle serviced at this location. The excellent service, knowledge the service advisers and technicians have, regarding the vehicles and always being on time as to when More

by bw2145
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service department
Jan 29, 2011 -

DCH Wappingers Falls Toyota responded

BW2145, It is our desire to provide the highest level of service to all of our customers. Your satisfaction is of the utrmost importance to us. thanks Mike limata general sales manager

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