
DCH Wappingers Falls Toyota
Wappingers Falls, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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In 40+ years, I would say this is the best car buying experience we've ever had. The price was lower than Edmunds.com quoted for the area and included 3 options, 0% financing for 5 years and the friendl experience we've ever had. The price was lower than Edmunds.com quoted for the area and included 3 options, 0% financing for 5 years and the friendliest sales team ever. It felt like we were buying from family! We did our homework online and I think we scored the best deal possible without having to drive 3 hours away. My husband has had excellent service at DCH Wappingers in the past for his Camry, so I expect the same for my Sienna. Thank you everyone especially Anne and Pinkal. More
It was such a great experience. It really made the car buying process nice and easy. Would highly recommend DCH Toyota to anyone looking! Thanks so much. buying process nice and easy. Would highly recommend DCH Toyota to anyone looking! Thanks so much. More
Excellent customer service! Efficient, friendly, personable, and helpful. Everyone was so easy to work with and very knowledgable about the product. I will come back again and again! Great experien personable, and helpful. Everyone was so easy to work with and very knowledgable about the product. I will come back again and again! Great experience!! More
I think that we had an amazing experience buying from DCH Wappingers Toyota. Compared to many other dealers in our search for a car, at DCH, the experience was exceptional. The staff is so nice and was hospi Wappingers Toyota. Compared to many other dealers in our search for a car, at DCH, the experience was exceptional. The staff is so nice and was hospitable to all our needs. I would especially like to commend Mr. Heimink for his great job. Mr. Heimink is truly great at what he does. He is very, very, polite and kind. He is one of the nicest salesmen we have ever worked with! He wasn't forceful or anything. He clearly laid out everything we needed and told us all about the car. However, one great thing about Mr. Heimink is that he is always smiling, no matter what. He is very cheerful and happy. He is a very fun guy, the kind of person you would want to buy your car from. We truly had a great time getting our brand new Highlander and we would especially like to thank Mr. Heimink for being such a great salesperson. More
Jose was very personable and made us feel like we were people instead of just a commission. Everyone was very nice....we were asked if we would like coffee or anything to drink, asked if we were comforta people instead of just a commission. Everyone was very nice....we were asked if we would like coffee or anything to drink, asked if we were comfortable while we were waiting....very good experience. Mike Smith was very nice and fully explained each piece of paper before we signed it so we knew exactly what we were signing! Overall great experience and I would definitely recommend you all to my friends!! More
We started our search first on the internet and dealt with Carmelita. She was very professional, friendly and put no pressure on us to visit the dealership. About three weeks later after visiting other d with Carmelita. She was very professional, friendly and put no pressure on us to visit the dealership. About three weeks later after visiting other dealers and learning more on the internet, my wife and I visited the dealer and met Anne Farrell. Anne was friendly and honest from the start. If she didn't know an answer she went and got it for us. We ended up leasing a 2014 Highlander. We dealt with Richard for the financial end and he was also friendly, helpful and put no pressure on us to buy anything extra. Overall we had a great experience and love the car. We would without a doubt recommend this dealer and especially the people we dealt with. Sincerely, Helen and Thomas Dooley More
Michael Steinke and Michael Smith were both great to work with, both were friendly and knowledgable. Michael Steinke was very knowledgable of the products I was interested in, a Tacoma Access cab and Double with, both were friendly and knowledgable. Michael Steinke was very knowledgable of the products I was interested in, a Tacoma Access cab and Double cab. He took the time to dig out one of each from the deep snow to show them to me. He was knowledgable of both their similarities and their differences. He was very friendly, and very importantly, he did not rush my decision. Michael Smith was also very friendly and knowledgable. He patiently took my wife and I through the process of the purchase and explained the various options available to use concerning financing, extended warranties, and product options. I would recommend DCH Toyota to family and friends based on our passed and most recent purchase experiences. Thank You More
I’ve only been in the market for another vehicle for a short time and took a chance on a local dealership. Since that experience did not go well, I decided to return to DCH Wappingers Falls Toyota, the s short time and took a chance on a local dealership. Since that experience did not go well, I decided to return to DCH Wappingers Falls Toyota, the same place where I purchased my first Toyota 9 years ago. Upon arriving on the lot, Mike Steinke was the first sales person that came out to greet me. Friendly, courteous and very helpful, he listened to what I had to say, and steered me to the right vehicle to suit my needs. Although quite knowledgeable about the vehicle, not once did he push the product upon me. Mike was very patient with me and answered all of my questions, and even gave me some info on stuff that I didn’t even think about in order to make a sound decision. He made the entire process a smooth and very pleasant experience, and he is a great guy to work with. DCH Wappingers Falls Toyota should be proud to have Mike Steinke on their team! More
I had set up an appointment the day before to test drive the Highlander. I was greeted by Anne when I walked through the door. She was extremely pleasant. She explained how the pricing of the vehicles. the Highlander. I was greeted by Anne when I walked through the door. She was extremely pleasant. She explained how the pricing of the vehicles. There was never any pressure to make a purchase. The whole process was very comfortable and friendly. More
i went to this dealership because they have a high rating. The service dept, matthew gaynor in particular, was very helpful and courteous. My car was fixed correctly and quickly. One of the parts wa rating. The service dept, matthew gaynor in particular, was very helpful and courteous. My car was fixed correctly and quickly. One of the parts wasn't available and he rushed to get it fixed quickly in the middle of a snow storm. That is going above and beyond in my opinion. thank you mattew. More