Back

DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,817 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
Contact Dealership

1349 Route 9

Wappingers Falls, NY

12590

Directions

By Type

Showing 7,817 reviews

June 27, 2014

2014 Camry It was the best experience I have had with a salesperson. Mike was professional, courteous, and informative. I felt comfortable asking many questions More

by lpease
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Steinke
Jul 16, 2014 -

DCH Wappingers Falls Toyota responded

We appreciate you taking the time to provide us with your feedback from your recent review. We take our customer satisfaction very seriously, and we are thrilled that your experience was 5-star! We thank you for your compliments of Mike. He is an integral member of our team, and we are proud to have him as our own. We will be sure to share your kind words with him. The staff at DCH Wappingers Falls Toyota appreciates your visit, and we hope you enjoy your new purchase!

June 25, 2014

Exceptional service!!!! I love my new car!!!! Everyone was so nice and worked so hard to get me in and out as fast as possible with my new vehicle. Rob and Mike..... I cannot More

by JoannaZ214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Schaeffer, Robert Schaeffer
Jul 02, 2014 -

DCH Wappingers Falls Toyota responded

Joanna, We are ecstatic to hear that Rob Schaeffer and Mike could help you get a new car you absolutely love from DCH Wappingers Falls Toyota! Thank you for taking the time to share your appreciation as we want nothing more than to deliver 100% customer satisfaction to each and every person who walks into our dealership. Again, thank you for taking the time to leave your feed and want to thank you for your business. We look forward to working with you again in the future! Lee Burns, General Manager

June 24, 2014

Great Customer Service!!! Just purchased my third vehicle from Toyota. From the time we walked in Pinkal Patel knew who we were. It is always a pleasure dealing with Pinkal. W More

by Jntpagan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pinkal Patel, Richard Schiro
Jul 02, 2014 -

DCH Wappingers Falls Toyota responded

I appreciate you taking the time to share your feedback! I am happy to hear that we were able to find your third Toyota at DCH Wappingers Falls Toyota! I am so pleased to hear that Pinkal could help you find another vehicle at our dealership. He is one of our best, and he truly enjoys working with his customers. I am also happy to hear that Anne could take care of all your service needs. On behalf of Pinkal Patel and all of us here at DCH Wappingers Falls Toyota, enjoy your new car! -Lee Burns, General Manager.

June 23, 2014

Bravo DCH Wappingers Falls Toyota! I had a wonderful experience at DCH Wappingers Falls Toyota from the moment I scheduled and completed my test drive, to the follow up contacts from Sa More

by wlockman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Smith, Pinkal Patel, Jose Villar
Jul 02, 2014 -

DCH Wappingers Falls Toyota responded

I appreciate you taking the time to share your feedback! I am happy to hear that you had a WONDERFUL experience here at DCH Wappingers Falls Toyota. I am so glad to hear that Jose and Melissa could help you find exactly what you were looking for! Jose Villar has over 15 years of retail experience and really takes pride in finding our customer exactly what they are looking for—I am glad you had such an amazing experience with Jose. On behalf of Jose Villar and all of us here at DCH Wappingers Falls Toyota, enjoy your new car! -Lee Burns, General Manager.

June 20, 2014

Nice dealership We looked at both a new cars and used cars. There was absolutely no pressure and we found the prices to be good. Whenever any concern was raised, it More

by moseley4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pinkal Patel, Akeem Jackson, Chris Heimink
June 19, 2014

easy peasey walked in to lease a prius, walked out with keys to one, easy! Michael had to explain the lease process three times (patiently) but once we understoo More

by cmsrnlmt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Villar
Jul 03, 2014 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to leave such a wonderful review. I am thrilled that Michael thoroughly explained the leasing process to you as we never want our customers to sign an agreement that they do not fully understand. Thank you for choosing DCH Wappingers Falls Toyota and we look forward to serving you again for any of your automotive needs. Best Regards, Lee Burns, General Manager

June 16, 2014

Best Car Buying Experience Ever! From the minute I walked into DCH Wappingers Falls Toyota to look for a Tacoma, to a few days later when I picked up the new Tacoma it was a great exp More

by DPadgett1022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Padgett, Richard Schiro
Jun 23, 2014 -

DCH Wappingers Falls Toyota responded

DPadgett1022, thanks for the positive review! We enjoy receiving feedback on our performance and services, so your input is greatly appreciated! Thank you for your kind words regarding Darryn and Rich. We always want our customers to feel comfortable in our dealership and to never feel like they are being forced into buying a vehicle from us, and I'm thrilled that Darryn was able to show you that during your visit. It was also great to hear that Rich made the financial aspect a smooth, stress-free transaction! We here at DCH Wappingers Falls Toyota hope that you enjoy your new purchase and visit us again in the future if you have any maintenance needs!

June 16, 2014

Went the Extra Mile On my initial visit my assigned sales rep, Mr Michael O'Hare was busy with another customer and Jose Villar was kind of enough to step in and assist m More

by silverplugin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jose Villar
Jun 23, 2014 -

DCH Wappingers Falls Toyota responded

silverplugin, thank you for taking the time to write about your experience at our dealership! We are always looking to improve our services and customer feedback helps highlight areas for improvement. I'm pleased to hear that Darryl and our financial department were able to work with you and your wife in order to make sure you were both satisfied. We always want our customers to know that we value their business and that means spending time to ensure everything can be done for their satisfaction! On behalf of our whole team at DCH Wappingers Falls Toyota, we hope you enjoy your new lease and please let us know of any maintenance requirements!

June 15, 2014

Salesperson exceptional Nayeem was very personable, very knowledgeable, efficient, and very easy to work with. When I come back in three years to lease/purchase a new car, I More

by carolmarie25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naeem Randall
Jun 19, 2014 -

DCH Wappingers Falls Toyota responded

Hi, Carolmarie25, Thank you for taking the time to write us a five star review! We love to hear feedback from all our customers! We are so happy to hear that Nayeem was not able to help you find a great car hassle-free but that you want to come back for your next car. We appreciate your loyalty and dedication to DCH Wappingers Falls as we couldn’t ask for a better compliment than having a repeat customer. Again, thank you for taking the time to leave such positive feedback and please, if you have any questions at all about your vehicle, do not hesitate to give us a call or stop by. We look forward to serving you again in the future.

June 14, 2014

Anne was a pleasure to deal with. Anne was easy to deal with, relaxed and easy going. It felt as she was helping me buy a truck, rather than selling me one. Thanks More

by bobrgs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 19, 2014 -

DCH Wappingers Falls Toyota responded

Bobrgs, Thank you for taking the time to leave a review and a five-star one at that! We are so happy to hear that Anne was able to help you during your vehicle purchase. We realize that the car buying experience shouldn’t have to be a headache or forced and do our best to provide our customers with a stress-free experience whether they come in to buy, service or simply browse. We are glad you were able to experience that first hand. Let us know if there is anything we can help you with in the future and thank you again for leaving such positive feedback. We look forward to seeing you again in the future. Sincerely, Lee Burns, General Manager

...
705
...