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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,356 Reviews

4,356 Reviews of DCH Wappingers Falls Toyota - Service Center

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October 29, 2023

Bought my last 11 consecutive cars from them . The last two being 2023. Great place to do business with. They treat me like family. More

by DRATH66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kolozy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime GarciaMuniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star experience. We are thrilled to hear that our team has been able to assist you throughout your consecutive purchases. We're so glad to hear that you've been treated like family. Thanks for your business!

October 27, 2023

Accommodated me with a very short notice. Fixed my car same day. Friendly and prompt. More

by KPIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Deems
Oct 27, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

October 26, 2023

everything good but interest rate is high i thing rate need to slow down because 7.74 More

by ALISUNDAY5500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Goldberg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Boye
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Kolozy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Carlson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McCarthy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback. We appreciate your comments and we'll share them with our management team.

October 24, 2023

The service department is absolutely wonderful. Rob took care of my issue like I was a family member. Going above and beyond to assure I was satisfied and the problem resolved. Highly recommend the More

by CARRIG79
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Sexton absolutely amazing 5 stars
Oct 24, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience. We are so glad that our team has been so helpful during your recent visits!

October 24, 2023

Service was quick and efficient, but challenging to schedule. It’s seemed like there was little flexibility is being able to get on the calendar when I had a conflict come up. More

by JASONATMISI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the "Service was quick and efficient” comment but we apologize for not handling the appointment better. We are booked out for a few weeks and we try our best to accommodate the unexpected, but there’s always room for us to improve. If you have any scheduling issues in the future, please reach out to our management team, BDC Mgr., Assistant Service Mgr., or the Service Mgr. for assistance. Thank you for your business.

October 24, 2023

Everyone is great. I will only buy vehicles from them. Daryl the manager is probably the best person I ever dealt with from any car dealership. Pay the man. Gabe is a f More

by Joe borzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabe
Oct 24, 2023 -

DCH Wappingers Falls Toyota responded

It is a pleasure to hear that Daryl and Gabe provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

October 24, 2023

The women who check led me in was excellent very patient and helpful I was out of there in an hour More

by NORLUEHW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate your kind words.

October 23, 2023

Good job, I liked my dealer Loosemane. Answered all of my questions. Blah blah blah More

by DYLEXA2GIRLS
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Loosmane Dessources
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

October 22, 2023

Very professional and helpful. Wonderful experience! Will recommend to family and friends. Thank you for your service More

by JGATES5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience. We are so glad that our team was so helpful during your visit!

October 21, 2023

Mike was a fantastic salesperson for us and we will definitely consider him for our next car More

by CFED42
Service Time
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2023 -

DCH Wappingers Falls Toyota responded

It is a pleasure to hear that Mike provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

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