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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,429 Reviews
Call Service Center (845) 288-1303

4,429 Reviews of DCH Wappingers Falls Toyota - Service Center

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December 05, 2023

I was charged for service (inspection ) which was not explained in advance. Still trust you. More

by ckseyfert
Recommend Dealer
Yes
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Dec 05, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback and we're sorry to hear your experience with us did not meet our five-star standard. If we can do anything to help, please contact us at (845) 288-0892.

December 03, 2023

Has always been good Service was quick and work was clearly explained Cost was comparable with other dealers More

by nanaboh1942
Recommend Dealer
Yes
Employees Worked With
Judy
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Dec 03, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

December 02, 2023

Good communication with me but there should be better communication between whoever orders the second key and service dept. My person didn't know key was in and told me i had to come back again. But othe More

by ELLENFCRAIN
Recommend Dealer
Yes
Employees Worked With
Dont remember his name-
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Dec 03, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience. We appreciate your feedback and we'll be sure to share your comments with our management team so we may improve.

December 02, 2023

Very professional and friendly I was able to gets appointment in a few days and they checked and serviced my vehicle in 1 hour. More

by uhasz@aol.com
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
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Dec 03, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

December 01, 2023

Excellent service and very positive attitude towards the customer,team effort very efficient ,thank you for the wonderful service More

by SOCCERMAMA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Boye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Hackett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2023 -

DCH Wappingers Falls Toyota responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

December 01, 2023

Honest went over everything fast and courteous No hidden fees no trying to get me to buy what I don't need. Totally honest. More

by Annuzzellis
Recommend Dealer
Yes
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Dec 02, 2023 -

DCH Wappingers Falls Toyota responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

November 30, 2023

We received attentive and efficient service. There were no surprises and we received our car back very quickly after service. More

by GILLAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

November 30, 2023

Service was done under reasonable time. This was my surprise when I thought it would take longer. More

by cjmh.five
Recommend Dealer
Yes
Employees Worked With
Matthew first name
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Dec 01, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

November 30, 2023

Great experience. It was a great experience they did an effective job. Excellent work done. More

by CITIZENOFTHEWORLD762
Recommend Dealer
Yes
Employees Worked With
Keith
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Dec 01, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

November 30, 2023

Very professional, super friendly and perfectly timed especially on my purchase of a 2023 toyota GR Supra More

by GIUSEPPE.MAZZURCO79
Recommend Dealer
Yes
Employees Worked With
Josh
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Dec 01, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

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