DCH Wappingers Falls Toyota - Service Center

Scheduled to have airbag recall taken care of. Scheduling online was easy. Drop off was easy. The appointment was quick and Lauren called to say the work was complete. Fast and efficient. Lau Scheduling online was easy. Drop off was easy. The appointment was quick and Lauren called to say the work was complete. Fast and efficient. Lauren was exceptional. More

Good service Friendly staff Fast and efficient Did have to wait a little for an appt. have to wait a little for an appt. More

Work done in a very timely fashion. I really like the video at the end, showing me the undercarriage and what they found. People were very friendly. I really like the video at the end, showing me the undercarriage and what they found. People were very friendly. More

Got my Tacoma’s oil changed service reps were quick and on time would highly recommend them. on time would highly recommend them. More

I loved this dealership for servicing. I drove an hour to get out rav 4 serviced at this dealership for the last two years. We have purchased 2 new cars from this dealership. The service I drove an hour to get out rav 4 serviced at this dealership for the last two years. We have purchased 2 new cars from this dealership. The service center service has plummeted recently and keeps getting worse. More

We are always do the car service/inspection here. We are very satisfied with their service. We are very satisfied with their service. More

Customer service is fantastic, I really liked getting the video from the service advisor walking through the repairs needed video from the service advisor walking through the repairs needed More

I came in to have it serviced. Oil change and tire rotation. The fluids were supposed to be topped off as the service person said it's complimentary but it was not. I checked befor Oil change and tire rotation. The fluids were supposed to be topped off as the service person said it's complimentary but it was not. I checked before and after taking my car there. The coolant level is still below the 'low level' and it's obvious nothing was put in there. More

I know this is supposed to be a glowing praise of the dealership so I hope the editors remove it. But I just have to say it. Attention to smallish details have slipped through the cracks for my experienc dealership so I hope the editors remove it. But I just have to say it. Attention to smallish details have slipped through the cracks for my experiences. In addition to a few others this latest episode has been mildly off putting. A part was ordered for my car when I brought it in for servicing with the promist that, "We'll call you when it comes in and schedule for you coming back in. It should be in on Tuesday." When Tuesday came, no call. So I gave them two days. On Thursday I called the parts department to inquire and was told it was in. I can't help but wonder how long I might have waited for the call if I hadn't done it myself. A big deal? Not really. but in addition to a few episodes I have been through it gives me pause whenever they do service on my car. The people are cordial and professional that I have dealt with but a few things have happened that I can best call "Minor Irritations". More

They were very thorough and punctual. The employees were super nice too. We were very happy with them. The employees were super nice too. We were very happy with them. More