DCH Wappingers Falls Toyota - Service Center

Service rep I worked with was fantastic (Lauren F). She was honest about necessity and timing and kept me updated through text and in person throughout the process. I asked for a clip for my mudguard t She was honest about necessity and timing and kept me updated through text and in person throughout the process. I asked for a clip for my mudguard to be reattached which she relayed to the service team, though it was not done completely and I had to reattach the part myself when I got home. More

DCH Toyota is always wonderful to us and hardworking. We have been buying our cars and getting them serviced here for almost 10 years now and they never disappoint. They are quicker than many other deale We have been buying our cars and getting them serviced here for almost 10 years now and they never disappoint. They are quicker than many other dealerships we’ve dealt with and have even taken my car at the last minute to fill my tires without an appointment. We are always happy with their service! More

I enjoyed the experience at Wappingers Toyota. All of the staff were very welcoming and did not make you feel out of place. All of the staff were very welcoming and did not make you feel out of place. More

Have a lot of trust for everyone at DCH Wappingers they are all Professional & courteous thats why I always bring my Vehicles to them. are all Professional & courteous thats why I always bring my Vehicles to them. More

They are fast courteous they explain everything to you. You get a video and pictures of what the undercarriage looks like one of the best dealerships I’ve ever gone to. You get a video and pictures of what the undercarriage looks like one of the best dealerships I’ve ever gone to. More

Comfortable, complete, through. Had a line wait than expected though, service writer was very kind about it Had a line wait than expected though, service writer was very kind about it More

Service was on point. Excellent customer care. Explanation on video very helpful. Coffee machine very nice. Excellent customer care. Explanation on video very helpful. Coffee machine very nice. More

I made an appointment over a month in advance for an inspection and after waiting for nearly an hour for it to be done, was advised non of the machines for the inspection were working. My representative inspection and after waiting for nearly an hour for it to be done, was advised non of the machines for the inspection were working. My representative was very nice and quick to respond to my concern but I find that getting an appointment at this location has become challenging and the wait time for service has gotten longer. I was driving 30 minutes to this location it is where I purchased my 2018 Rav 4 but I do not think I will be back. More

Zion was such a pleasure to work with. He made me feel comfortable throughout the entire car buying process and really listened to my needs and concerns. Highly recommend to anyone lookin He made me feel comfortable throughout the entire car buying process and really listened to my needs and concerns. Highly recommend to anyone looking for a Toyota! More

Everyone is very nice I the service area and my car was done before its expected time done before its expected time More