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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,339 Reviews

4,339 Reviews of DCH Wappingers Falls Toyota - Service Center

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November 01, 2022

Matt was Very helpful Courteous. And Knowledgeable. Will work with him agsin in the future More

by carolschwarz50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with Matt!

November 01, 2022

Friendly professional service and a comfortable space provided while I waited for my vehicle to finish being serviced More

by imsorugged
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ciarra Arias
Nov 03, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

October 29, 2022

DCH always does a great done servicing my vehicle. I would highly recommend them and their staff! More

by LT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naeem Randall, Ciarra Arias
Oct 31, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

October 29, 2022

Unhappy with customer service in getting my new vehicle. Appointment made for 1:30pm was finally seen at 3pm. Internet was down so had to wait 30 minutes to make payment. Salesperson handed me the keys with More

by KTUTTLE427
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ben Carlson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime GarciaMuniz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McCarthy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ciarra Arias
Nov 03, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

October 28, 2022

First time here. Everyone was very helpful, kind and informative. Service was completed in the time they estimated. More

by ramieperfett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

October 28, 2022

The dealership provided excellent professional service. The prices they estimated for work was accurate and all work was done in a timely fashion More

by MTMURPHY55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

October 28, 2022

Always quick and impeccable service here. Tech are very helpful. Would recommend to a friend More

by light69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the great five-star review! It's a pleasure to know our team could assist you and provide you with outstanding service.

October 27, 2022

They were prompt and courteous. Went for an inspection and they were very honest All I needed was new wipers. More

by JMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Those people do not look familiar
Oct 27, 2022 -

JMC responded

Great experience overall

October 27, 2022

One of the most pleasurable experiences in a long time. Zion is a wonderful person and fantastic salesman. All the staff were so helpful. Feel we have establish a great relationship and will stay in con More

by Bookmark18@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zion Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

October 26, 2022

Amount of time from drop off to pick up was good. I hate long wait times. More

by patrickduncan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

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