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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,341 Reviews

4,341 Reviews of DCH Wappingers Falls Toyota - Service Center

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September 10, 2022

Friendly staff to work with. Fast service and comfortable waiting area. Took care of my request More

by eric.p.bartle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

September 10, 2022

They are courteous friendly, easy to talk to. Appointment was easy to schedule they kept me updated on my vehicle More

by Charmain west
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

September 10, 2022

I went in for a NYS inspection. Didn’t know they are free when you purchase from them. But was super satisfied with everything. Thank you More

by XOBMYLOVEOX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

September 10, 2022

I had major mouse damage to the wiring harness which was repaired. Shortly after I had to return for additional bout of new mouse damage. The repairs were done in a timely manor. Hopefully we can move on. T More

by earthman144
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words and loyalty to our dealership! We look forward to working with you again in the future!

September 09, 2022

First off I have purchased many cars over the years. It has has always been my experience that when buying a car it should be a stress free thing from purchasing a car to getting it serviced. I have t More

by Blakey78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith
Sep 12, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with Keith! We're so happy he could assist you and provide you with outstanding service!

September 09, 2022

Toyota is honest, has a great reputation, does professional and excellent work.. I highly recommend them! More

by laurarus629
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember name
Sep 12, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review!

September 09, 2022

The DCH Toyota dealership is local business that puts the customer first. I highly recommend this dealership to friends and family. More

by MHACKETT0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

September 09, 2022

The scheduling was easy, when my vehicle was there, they kept me updated on the repairs and what was needed . More

by tguarino11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

September 08, 2022

Always willing to please. Accommodating.Friendly. Good location Will continue to have DHC work on my car. More

by littlehog1108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback! We're so happy you had such a great experience at our dealership and we look forward to working with you again in the future!

September 06, 2022

I had 715 appt for an oil change and did leave until almost 10am. The receptionist was sweet and genuinely apologetic, but almost a 3 hr wait for a scheduled simple oil change is ridiculous. More

by M2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2022 -

DCH Wappingers Falls Toyota responded

Dear M2, I’m very sorry to hear this. Please contact me as soon as you can so I can learn more about what happened. This is not our standard. This sound very excessive and I’d like the opportunity to correct it. I can be reached at 845-296-4261 Thank you, Benjamin Carlson

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