DCH Wappingers Falls Toyota - Service Center
Wappingers Falls, NY
4,477 Reviews of DCH Wappingers Falls Toyota - Service Center
Friendly, prompt and professional service. However the issue I brought my car in for has not been resolved. However the issue I brought my car in for has not been resolved. More
First the staff at the dealership are very friendly, they’re also I’m going kind and considerate they’re also I’m going kind and considerate More
Always pleasant, professional and friendly staff. I also appreciate the nice, clean waiting area (seating, TV, coffee) I also appreciate the nice, clean waiting area (seating, TV, coffee) More
This dealership has great customer service. It’s the only place I take my Toyota RAV4 It’s the only place I take my Toyota RAV4 More
Matt was Very helpful Courteous. And Knowledgeable. Will work with him agsin in the future And Knowledgeable. Will work with him agsin in the future More
Friendly professional service and a comfortable space provided while I waited for my vehicle to finish being serviced provided while I waited for my vehicle to finish being serviced More
I asked service tech to retain the tires I was having replaced. They did not and could not retrieve them within hours after replacement They were still good tires and I needed them for another car. I c replaced. They did not and could not retrieve them within hours after replacement They were still good tires and I needed them for another car. I could not get them back. More
I appreciate the attention to most details at DCH. The one detail missing is the lack of “personalized” courtesy when entering the service area to begin my visit to DCH. A courteous greeting instea The one detail missing is the lack of “personalized” courtesy when entering the service area to begin my visit to DCH. A courteous greeting instead of a bored wave- the use of my name prefixed by Ms; a thank you from the service clerk…. Easy fixes and soooo worthwhile to add a positive energy to the encounter! More