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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,395 Reviews
Today: 7:30 AM - 6:00 PM Closed Now
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4,395 Reviews of DCH Wappingers Falls Toyota - Service Center

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September 11, 2022

Service finished earlier than scheduled and service agent was knowledgeable. Proactively, They did my inspection while it was expiring in a few weeks. More

by dino0976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

September 11, 2022

I mostly appreciate the comfort I feel knowing the service mechanics and technicians will be honest with me. More

by GRWILLIAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

September 10, 2022

Friendly staff to work with. Fast service and comfortable waiting area. Took care of my request More

by eric.p.bartle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

September 10, 2022

They are courteous friendly, easy to talk to. Appointment was easy to schedule they kept me updated on my vehicle More

by Charmain west
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

September 10, 2022

I went in for a NYS inspection. Didn’t know they are free when you purchase from them. But was super satisfied with everything. Thank you More

by XOBMYLOVEOX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

September 10, 2022

I had major mouse damage to the wiring harness which was repaired. Shortly after I had to return for additional bout of new mouse damage. The repairs were done in a timely manor. Hopefully we can move on. T More

by earthman144
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words and loyalty to our dealership! We look forward to working with you again in the future!

September 10, 2022

Tom made my car repair as easy as possible. He contacted me right away when my car arrived by tow at the dealership and kept me updated throughout the process. He was straightforward and pleasa More

by julialaurenescobar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star review! It's a pleasure to know Tom could assist you and provide you with such great service. We look forward to working with you again in the future!

September 10, 2022

The Service Team of Mike Giordano and Mat Rivera were very helpful and responsive in getting my Camry to the body shop (NTC, Fishkill , NY). I’ve purchased a number of vehicles from the DCH dealership in More

by Cowboy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mat Rivera, Asst Service Mgr
Sep 12, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback! It's a pleasure to know our service team could assist you and make your experience a memorable one. We look forward to working with you again in the future!

September 09, 2022

First off I have purchased many cars over the years. It has has always been my experience that when buying a car it should be a stress free thing from purchasing a car to getting it serviced. I have t More

by Blakey78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith
Sep 12, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with Keith! We're so happy he could assist you and provide you with outstanding service!

September 09, 2022

Toyota is honest, has a great reputation, does professional and excellent work.. I highly recommend them! More

by laurarus629
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember name
Sep 12, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review!

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