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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,395 Reviews

4,395 Reviews of DCH Wappingers Falls Toyota - Service Center

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August 30, 2022

Representative gave off a very negative vibe and was somewhat dismissive. At least l thought so. More

by LT190STONY@GMAIL.COM
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabrina (but unsure)
Sep 01, 2022 -

DCH Wappingers Falls Toyota responded

Hi Levan. It was nice speaking to you. Again, sorry for the confusion on Sunday. We look forward to seeing you on the next visit. Thank you, Ben Carlson

August 30, 2022

They did a great job friendly I recommended to my friends I tell my family Toyota te best More

by QUIJADAMANUELA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

August 30, 2022

I have always been impressed with the professionalism, courtesy, and competence of the people of the service department art DCH. More

by ORKROG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

August 30, 2022

I felt with Tom felt very comfortable with leaving my truck in his hands . He did everything that the vehicle needed and got in a short time. More

by Live2hunt58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with Tom!

August 30, 2022

Service agent was very professional, answered all my questions, looked for way to save me money, and wasn’t pushy to get me something I really didn’t need. I originally hesitated using the dealer se More

by Gcdos49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name but was there at 3 pm sunday
Aug 31, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We're so happy our team could assist you and provide you with outstanding service. We look forward to working with you again in the future!

August 28, 2022

Service manager was courteous when providing service . Timely follow up was there in person and over the phone More

by rtanuku
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Aug 30, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

August 28, 2022

Excellent service, took the time to explain what I may need to replace in the car. More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Giordano
Aug 30, 2022 -

DCH Wappingers Falls Toyota responded

Rob, thank you for the excellent feedback! It's a pleasure to know our team could assist you and provide you with outstanding service.

August 26, 2022

Michaels communication was clear & efficient as well as quick to respond. I knew exactly what was going on at all times. He made the experience top notch More

by nylynch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Aug 30, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with Michael!

August 26, 2022

Professional and clean environment. Customer service is outstanding. Very knowledgeable employees. Highly confident that my vehicle is safe and well maintained. More

by RLEVOIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

August 26, 2022

They have a terrific service department. Everyone is courteous and professional. I only service my vehicle there. More

by rdu4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Carlson
Aug 30, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

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