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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,478 Reviews
Call Service Center (845) 288-1303

4,478 Reviews of DCH Wappingers Falls Toyota - Service Center

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September 28, 2022

Jason has been the most informational and helpful automotive service representative (ASR) and I appreciate his professionalism. Second time dealing with him. nothing short of the best .. More

by sb576
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! It's a pleasure to know Jason could assist you and make your experience a memorable one.

September 28, 2022

I was kept informed about was going on with my car. Everything was explained about what was done and what needs to be done. It was a pleasant experience. More

by leeladyone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

September 28, 2022

Fast and efficient. Excellent. The service team did a great job and I was out of there in less than an hour More

by CANALE.CHRISTOPHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

September 27, 2022

This recent service done to my rave4 hybrid was friendly, quick and informative experience. The dealership is clean with plenty of seating More

by Ver.cas8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabrina Tutasi
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Sep 28, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! It's a pleasure to know our team could assist you and make your experience a memorable one.

September 27, 2022

I was very satisfied with my experience, everything went well. Nothing to add, just trying to get to fifteen words. More

by PHIBAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ciarra Arias
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Sep 28, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

September 27, 2022

They got me in and out in the time promised. Work needed was completed as described. More

by woods94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 28, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback! It's a pleasure to know our team could assist you.

September 25, 2022

Thomas is excelent. i make sure to get him each time i bring in my truck. More

by RORYCARNAHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

September 25, 2022

This dealership is always treated me very well when I visited them. I always recommend my friends to Toyato. More

by BRISSETTLYN7
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

September 23, 2022

Very professional and courteous and considerate ,Judy is an excellent representative for your service dept. Thank you More

by Lou Ponessi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Kueshal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy
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Sep 26, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with Judy!

September 23, 2022

Very disappointed in DCH Toyota lately, they aren’t checking out the work they’ve done and after 3 different visit they “fixed” something i had to return to have something else fixed or adjusted! Serv More

by littlehog1108
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2022 -

littlehog1108 responded

I recently was called to come pick up my car it was “ready”. I go there, no car! I walked around the entire building!!! No car!!! I went back inside to ask where my car was because usually it us driven up and waiting for you! Well not this time! It was located ( even the service person couldn’t find it) Eventually across the street in another parking lot behind the building!! Come on people!!! Follow through with the job! If you don’t like your job leave it! We pay good hard earned money and expect excellent results!

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