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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,395 Reviews

4,395 Reviews of DCH Wappingers Falls Toyota - Service Center

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August 26, 2022

I think you have an excellent dealership. Service is constantly awesome. You're treated with respect. Sales did right by me me when buying a new camry, both salesperson and management. More

by MARKFBRADY2091
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us! We're so happy our team could assist you and provide you with outstanding service.

August 25, 2022

Less than 5 minutes it was fast that I thought nice people in there great job excellent More

by QUIJADAMANUELA
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive five-star review! It's a pleasure to know our team could assist you and make your experience a memorable one.

August 25, 2022

Process was seamless. Didn’t have an appointment ,but Toyota personnel tendered to my situation with haste . More

by rhend0011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

August 25, 2022

DCH Toyota is efficient. The mechanics are well trained. The waiting area is clean and the space is well planned. Dropping off my vehicle is very easy. More

by lahin423
Recommend Dealer
Yes
Employees Worked With
Ciarra Arias
Aug 26, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! It's a pleasure to know you had such a great experience at our dealership!

August 25, 2022

This dealership is very dependable. If you have an emergency with your car and you need an appointment immediately,they will squeeze you in the same day. More

by SFH52LOTEK
Recommend Dealer
Yes
Employees Worked With
Chris
Aug 26, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

August 25, 2022

Although they offer a ride disappointed in loan a car not available don’t like sitting around waiting when I could get other things done. More

by ROSEANN310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Giordano, Ciarra Arias
Aug 30, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892 to further discuss.

August 24, 2022

Great people and great service tech were quick to point out what had to be done More

by light69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ciarra Arias
Aug 25, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

August 24, 2022

Expertos en la materia , con un excelente servicio al cliente y amabilidad .keith un empleado excelente en su atención y revisión . More

by hildatrusty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith
Aug 25, 2022 -

DCH Wappingers Falls Toyota responded

¡Gracias por los excelentes comentarios! Estamos muy contentos de que Keith pueda ayudarlo y hacer que su experiencia sea memorable. ¡Esperamos trabajar con usted nuevamente en el futuro!

August 24, 2022

Reps could notsaid incorrect information about a warranty I had on my tires. Then it took 2 hours to change my tire. Then they did not reset my tire pressure censor. I will go elsewhere next time. More

by PLP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Giordano, Ciarra Arias
Aug 26, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. We'd like the opportunity to speak with you. Please contact Benjamin Carlson at (845) 288-0892 to further discuss.

August 24, 2022

Great service nice people they took care of are car with no issues and in a timely manner More

by Goldwings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

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