DCH Wappingers Falls Toyota - Service Center

They are very efficient when I come there. I usually make appointments well in advance, and they always send reminders. appointments well in advance, and they always send reminders. More

Excellent service! Every time I go in it's quick easy and the staff is very courteous and knowledgeable!!! the staff is very courteous and knowledgeable!!! More

Unfortunately, Wappenger Falls Toyota takes advantage of its customers. They charged me. $255 dollars for an oil change and two light bulbs. Service Manager Ben Carlson tried to tell me all the Toyota deal its customers. They charged me. $255 dollars for an oil change and two light bulbs. Service Manager Ben Carlson tried to tell me all the Toyota dealerships charge the same price. Completely NOT true. I spoke to all 6 of the closest Toyota Dealerships and none would have charged anywhere close to that. $56 labor on a simple oil change and $ 93 on light bulb I could have done myself in 5 minutes. Mr Carlson told me he would call me back when I complained, however he never returned any of my calls. The place is a complete rip off. BEWARE! More

DCH Wappingers Falls provides service with courtesy and professionalism. I appreciate the drive-in service area, and the updates the staff provide during my appointments. And Toyota Care is the best! professionalism. I appreciate the drive-in service area, and the updates the staff provide during my appointments. And Toyota Care is the best! More

Excellent service. Very attentive. Waiting time less than a minute. Friendly employees. They are very patient with customers a minute. Friendly employees. They are very patient with customers More

The dealership is very nice. My service advisor was very polite. I would recommend to anyone who owns a Lexus. polite. I would recommend to anyone who owns a Lexus. More

The service was on time the person helping me was knowledgeable & listened to what I had to say & the service was completed in a timely manner while I waited. knowledgeable & listened to what I had to say & the service was completed in a timely manner while I waited. More

I was greeted immediately when I arrived. The service advisor was exceptional. One of the things I needed help with was to retrieve a personal item that fell under the drivers seat. The service advisor advisor was exceptional. One of the things I needed help with was to retrieve a personal item that fell under the drivers seat. The service advisory went to the car and tried to get it herself to help avoid a couple of hours of additional service time. All my needs were handles with exceptional professionalism. More

Was kind of confusing going in and whenever I asked a question I felt like I was causing everyone grief. Going to pick a different Toyota dealership from here on out question I felt like I was causing everyone grief. Going to pick a different Toyota dealership from here on out More

Great service department.Courteous, responsive and Great service department. Courteous, responsive and accommodating. Easy drop off and easy pickup. Highly recommended! Great service department. Courteous, responsive and accommodating. Easy drop off and easy pickup. Highly recommended! More