DCH Wappingers Falls Toyota - Service Center

Service Everyone was friendly and professional from the young man I gave my keys to, the young lady at service desk and cashier. The service was also done in Everyone was friendly and professional from the young man I gave my keys to, the young lady at service desk and cashier. The service was also done in a timely manner. More

Rose wong Everyone wasVery friendly and courteous. Happy with the service. got a ride home instead of waiting for the service. Received a call when service w Everyone wasVery friendly and courteous. Happy with the service. got a ride home instead of waiting for the service. Received a call when service was completed. More

no worries I love taking my car here...It's very relaxing, I kick back & read a book or watch the tv while I wait...usually the wait is not long at all I love taking my car here...It's very relaxing, I kick back & read a book or watch the tv while I wait...usually the wait is not long at all More

Great Service The intake rep was welcoming, efficient and friendly. The service was so fast I did not get a chance to take a lil nap. Left my new hot thermos in wai The intake rep was welcoming, efficient and friendly. The service was so fast I did not get a chance to take a lil nap. Left my new hot thermos in waiting area and she was so kind to secure it for me so I could pick it up. I like the cleanliness and bright large waiting space. More

Carefree ! After the two-year ToyotaCare service has ended on your new car please allow customers to have a choice in buying a New ToyotaCare service. Two-yea ! After the two-year ToyotaCare service has ended on your new car please allow customers to have a choice in buying a New ToyotaCare service. Two-year contract, three-year contract, five-year contract, or a life Time contract of the car Unless you traded in or sell it. More

Not enough information or warning on what it will cost Hi, I've been on vacation so I have not seen this message. I honestly, did not feel comfortable and it felt taken advantage. I like the person on Hi, I've been on vacation so I have not seen this message. I honestly, did not feel comfortable and it felt taken advantage. I like the person on the on the desk last year who was the same person this time around but when he asked about the breaks warning from last year and if I had repaired them some where else he only told me they only gotten gotten worse since the last time when I ask to look at them again. Remember I'm also getting an inspection. Note that the car has been driven very little since the last time. You folks gave me the car fully certified so in that many miles I would doubt I would doubt I will ware out the breaks that much. I also got charged for about two hours of labor about 300 hours of labor. I know I was asking for inspection and tire rotation but that was not put on the bill. Nothing about those things on the bill. I also brought coupons, That sounds kind of high and I will calculated to 150 dollars and hour. I also looked at what this cost some where else. I know this is not dealer ship caliber. But it will be have half the price. Sorry. I cannot give you a high rating on this one. I did ended up with a 450+ bill after showing the coupon for 99+ axle break job, 19 dollar ration, 21 dollar inspection that is I do like you guys. Eliuth More

Good service I dropped my car off at 9 am and my car was done by lunch. Fast service for getting m inspection and my tire rotation done. I dropped my car off at 9 am and my car was done by lunch. Fast service for getting m inspection and my tire rotation done. More

Oil change My car needed an oil change and the gas door was not closing properly from a previous repair. Michael G. In service was helpful, kind and efficient. My car needed an oil change and the gas door was not closing properly from a previous repair. Michael G. In service was helpful, kind and efficient. More

Excellent experience I enjoyed my time at this dealership and i definitely would recommend it others. The service was unmatched and the process was quick and easy. I enjoyed my time at this dealership and i definitely would recommend it others. The service was unmatched and the process was quick and easy. More

20K mile service Well, when I arrived and walked into the area where the reps sit there was 3 individuals standing around talking and having a great time. One of tho Well, when I arrived and walked into the area where the reps sit there was 3 individuals standing around talking and having a great time. One of those individuals was facing me and saw that I was standing there. NOT once did any of those individuals greet me nor say anything to me. Another Rep saw me from a distance standing there waiting to be acknowledged and walked over to me to greeted me asking if I had an appointment. At this time I said I did and that I was extremely disappointing to see 3 individuals standing there and couldn't be bothered to greet me nor help me. The gentleman that assisted me went above an beyond to assist me in my service appointment. He actually apologized for his co-workers in which he didn't have to. Kudos to the service rep that assisted me. I honestly do not recall who the folks are that I had interaction with in the past so I click all of them. More