DCH Wappingers Falls Toyota - Service Center

Felt trapped to do expensive repairs to pass inspection. Not convinced repairs were critical. Took long time. Loaner was good. Staff was nice. On commission? Not convinced repairs were critical. Took long time. Loaner was good. Staff was nice. On commission? More

Sad that my salesman Waddi has left. But all my interactions with service over the last 2 year have been fantastic! Only issue, usually takes a long time to pay. interactions with service over the last 2 year have been fantastic! Only issue, usually takes a long time to pay. More

Had service done in my truck...the guy was very helpful ...and went to jaime for information on another vehicle that Is on sale....hopefully I can get another car from here ...and went to jaime for information on another vehicle that Is on sale....hopefully I can get another car from here More

Simple entry. Very helpful reception. Accurate time estimate. Pleasant waiting room. Great tasting espresso. DCH keeps impressing me as an excellent establishment. The other customers seem happy too estimate. Pleasant waiting room. Great tasting espresso. DCH keeps impressing me as an excellent establishment. The other customers seem happy too More

Very professional and clean. The men and women who work there are very polite and kept me up-to-date on everything that was happening with my Tacoma. I would recommend DCH Toyota. there are very polite and kept me up-to-date on everything that was happening with my Tacoma. I would recommend DCH Toyota. More

These people are rip offs and I will never buy a car from them again!!! They told me a needed a new tire as it was unrepairable and also SAIDI NEEDED NEW BRAKES IN ORDER TO PASS MY INSPECTION.They were wrong them again!!! They told me a needed a new tire as it was unrepairable and also SAIDI NEEDED NEW BRAKES IN ORDER TO PASS MY INSPECTION.They were wrong on both accounts I went to a tire shop and they repaired my tire and also passed my inspection. I called several times to speak to a mgr at Toyota, left messages on their phones just to tell them what happened and I never got a return call. NEVER use this dealership! I have been buying my cars there for 25 plus years and will not give them another dime. More

great service, but it took longer than at past service centers that i used for my previous cars. The waiting area was packed with customers. centers that i used for my previous cars. The waiting area was packed with customers. More

Whenever I have a question the service department explains everything veryclearly.and that is why I bought a Toyota Highlander! I love the car and I enjoy working with Toyota! explains everything veryclearly.and that is why I bought a Toyota Highlander! I love the car and I enjoy working with Toyota! More

Great service and quick. I love my toyota very very much. Good car and great job working with Mike and so far first service was fine. much. Good car and great job working with Mike and so far first service was fine. More

Great Customer Service goes out to Micheal Giordano he's very good,honest helpful get you out fast,thank you micheal i will sent my friends very good,honest helpful get you out fast,thank you micheal i will sent my friends More