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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
3,806 Reviews

3,806 Reviews of DCH Wappingers Falls Toyota - Service Center

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November 04, 2019

geat service Glad I bought my new camry here....service is always fast and on time...nice waiting area and promotions always a big plus (cookies and coffee) ..will More

by Professional
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie
Nov 05, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide us with your positive feedback! Congratulations on your new vehicle and we hope to see you again soon.

November 04, 2019

Brakes Great customer service! Very knowledgeable. Went above and beyond. Explained everything that was needed for the car. Wont work with any other service More

by sb576
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie
Nov 05, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to review us! We are happy to hear that your visit with our team was equivalent to five-stars and we hope to see you again in the near future.

November 04, 2019

Warranty brake repair Nothing but praise to the staff. Right from the start salesman Mike O has been outstanding and a pleasure to work with. Daryl C and Kathy in service More

by wjohnson58
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathleen Crosbie
Nov 05, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to review us! We are happy to hear that Michael, Kathleen, and Daryl provided you with a five-star visit. We look forward to seeing you again in the near future.

November 01, 2019

Awesome service manager Michael Giordano Fair, honest, understanding..Treated as a person not just a number. Amazing and so appreciated. The waiting room is comfortable, airy, bright and for More

by suzeeg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
October 31, 2019

Inspection I was greeted immediately. Evin was professional and courteous. I enjoyed the coffee and bagel while I waited. The Inspection was done in about half a More

by jmasopus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Nov 01, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star review! We are glad that you had a wonderful experience with us.

October 30, 2019

All Good The staff is very pleasant, professional & helpful. I have been taking my vehicles there for years & service has always been great. I would recommend More

by Judy
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie
Oct 31, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star review! We are glad that you had a wonderful experience with us.

October 30, 2019

Great wait while I get a oil change. Everybody was smiling. The waiting area was very clean and everyone respected us waiting. Was not a long wait until my car was serviced. It was a nice More

by ROBERTRAPAJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alicia Verven
Oct 31, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star review! We are glad that you had a wonderful experience with us.

October 30, 2019

Scheduled service and inspection Everyone was pleasant and professional (especially Alicia!!). Being as it was an early morning appointment I really appreciated the bagels and coffee More

by Claire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Giordano, Alicia Verven
Oct 31, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star review! We are glad that you had a wonderful experience with us.

October 30, 2019

kathleen is always totally professional and helpful best experience thus far at this dealership. shuttle driver was friendy and efficient. staff took an interest in my to do list for my vehicle. More

by monzie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : joey-shuttle driver, Kathleen Crosbie, Mike Giordano
Oct 31, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star review! We are glad that you had a wonderful experience with us.

October 30, 2019

my 2018 Corolla's 18 month service/inspection The technicians rotated my tires and gave me some very valuable advice/information regarding some front bumper damage that my car needs to have repair More

by gscoggan1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I've forgotten the names of the employees I dealt with, but they were all great!
Oct 31, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star review! We are glad that you had a wonderful experience with us.

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