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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
3,822 Reviews

3,822 Reviews of DCH Wappingers Falls Toyota - Service Center

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December 03, 2019

Scheduled Maintenance and State inspection I always bring my car to DCH Toyota in Wappingers because your are getting Toyota Certified mechanics to service your car and they always let you know More

by IZZY900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evin Calderon, Lindsay Mahavik
Dec 03, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star rating! We appreciate your positive feedback and we look forward to seeing you again in the near future.

November 29, 2019

Service advisor excellent. Service ???? On time took me right in. As for quality when filling fluids coolant splashed all over engine. Could be more caring. I have pics. Thanks. More

by cjshea051067
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alicia Verven
Dec 02, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to review us! We appreciate your positive feedback and we hope to see you again in the near future.

November 28, 2019

Quick Thorough Friendly & Efficient Alicia in service is the best I called at ten and she was able to get me in by two the same day and the service department had my truck in and back to More

by JD703
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alicia Verven
Dec 02, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star rating! We appreciate your feedback and we hope to see you again in the near future.

November 28, 2019

Very long wait. And had to go back Very nice people. Very helpful. Just had to wait for almost 3 hours. Also had trouble with the cover on the truck. They asked me to bring truck back. More

by mgotsch13
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilfrin Quezada, Michael Cimorelli
Dec 02, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to review us. We appreciate your feedback and we look forward to seeing you again in the near future.

November 27, 2019

Great first service Dine very fast, efficient with friends facilities Clean and relax waiting room The car was ready fater than the promised time I would recommend th More

by ajgruszko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naeem Randall
Nov 27, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star review! We appreciate your positive feedback and we hope to see you again in the near future,

November 27, 2019

Excellent I stopped in for my 10,000 mile service. I was taken care of promptly by Alicia. They took my truck and all service was done within an hour. The accom More

by clapp24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alicia Verven
Nov 27, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star rating! We appreciate your positive feedback and we hope to see you again in the near future.

November 27, 2019

Very very good Service advisor Tom...really nice guy ..knew exactly what was wrong ..very knowledgeable , respectful, efficient !!! Had me back in my car in a day More

by PBJ360
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom is all i know...at desk in service
Nov 27, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for the review! We appreciate your positive feedback and we look forward to seeing you again in the near future.

November 26, 2019

Quick and easy service It was a pleasure for me to bring my Corolla in for regular service. The waiting area is large and comfortable. The service was excellent. Of course, More

by Linda O
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alicia Verven
Nov 26, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star rating! We appreciate your positive feedback and we hope to see you again in the near future.

November 24, 2019

Efficiant & comfortable Left another Toyota Dealer in Orange County unsatisfied, and returned to DCH where I know they'll really take care of My beloved 4-Runner More

by SKIPOTIONS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allison Croshier
Nov 25, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us! We are happy to hear about your positive experience and we hope to see you again in the near future.

November 22, 2019

No pressure for unexpected extras A multi-point inspection was performed at no cost in addition to my requested service, and although some potential issues were pointed out, there was More

by KT from Hopewell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina Stuart
Nov 22, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for the great review! We appreciate your positive feedback and we hope to see you again soon.

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