DCH Wappingers Falls Toyota - Service Center

Great service and keeping customer updated. My dashboard needed to be reset so Michael came back out to help me out to get dash to the way I wanted. needed to be reset so Michael came back out to help me out to get dash to the way I wanted. More

Customer service rep was extremely helpful. Quick and fast service. I would highly recommend and I plan on coming back to service my car again. fast service. I would highly recommend and I plan on coming back to service my car again. More

The service department failed to solve the issue that I had with my Toyota Highlander. They kept my vehicle for more than 2 weeks, and now I will need to return it to them or risk being charged by another had with my Toyota Highlander. They kept my vehicle for more than 2 weeks, and now I will need to return it to them or risk being charged by another dealer. On a side note while they had my car, I had to follow up with the dealership and rarely got calls from them. More

Maybe it is because of Covid, but I feel like the service is not explained well nor was the cost of this service clear. I used the on line scheduler and thought that the price would be less. Never expected is not explained well nor was the cost of this service clear. I used the on line scheduler and thought that the price would be less. Never expected a $99.00 oil change. I would also prefer a call to let me know if you find something during a service so that it can be repaired. For example: air filter change. More

Service was timely and right on schedule. Staff were friendly and polite. The waiting area was clean and comfortable. I would definitely recommend DCH Toyota for services. friendly and polite. The waiting area was clean and comfortable. I would definitely recommend DCH Toyota for services. More

Dealership staff is always friendly and lets you know what is happening with your car. If it will take longer they are honest about it. what is happening with your car. If it will take longer they are honest about it. More

Excellent experience. Service was perfect. Fast and courteous. Outstanding. Highly recommended service department. Super clean and professional. Definitely worth booking an appointment. You won't be di courteous. Outstanding. Highly recommended service department. Super clean and professional. Definitely worth booking an appointment. You won't be disappointed. More

I’ve been going to DCH Toyota for over ten years and it’s been a pleasant experience. Always curious and attentive. I will certainly recommend your dealership to family, friends and colleagues. Continue yo been a pleasant experience. Always curious and attentive. I will certainly recommend your dealership to family, friends and colleagues. Continue your outstanding work in providing excellent service. Thank you. More

$100 for an oil change seems excessive there’s nothing else to say so I don’t know why bitumen have to have a minimum # of words else to say so I don’t know why bitumen have to have a minimum # of words More

They are always very professional.They always update me as to what is going on and always give me a reasonable time frame as to how long it will take. as to what is going on and always give me a reasonable time frame as to how long it will take. More