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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
3,810 Reviews

3,810 Reviews of DCH Wappingers Falls Toyota - Service Center

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October 11, 2019

Thank you Christina, Thank you for all your help with my Tacoma. Excellent service and friendly staff at DCH toyota. Very happy with my service done. Thank More

by MANNY30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina Stuart
Oct 14, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for the great review! We are glad to hear that you had such a wonderful experience while visiting us. We hope to see you again soon!

October 10, 2019

Fast and efficient Everything was handled professionally. Dropped off my truck at 7:30 and it was done 2 hours before i was scheduled to pick it up. More

by jbortle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie
October 10, 2019

Happy customer Very happy with the service. The people are knowledgeable and do their best to keep your car in tip top shape. I’m glad that I purchased my RAV4 here. More

by jeterziyski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilfrin Quezada, Michael Cimorelli
October 09, 2019

Paint was peeling on my 2013 RAV4, on some areas of my car. I spoke with Ben Carlson (operations manager) , at dealership. He was able to get approval for repairs to be done on my car , for the defective More

by DD
Recommend Dealer
Yes
Employees Worked With
Ben Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for the great review! We are glad to hear that you had such a wonderful experience while visiting us. We hope to see you again soon!

October 09, 2019

Service I give the service dept and Kathleen high marks for their consideration to my waiting (offering several shuttle options), Kathleen's attention to deta More

by tiocl2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie
Oct 10, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for the great review! We are glad to hear that you had such a wonderful experience while visiting us. We hope to see you again soon!

October 08, 2019

Oul change/rotate tires Tire rotation was not done. The leaking tire was in the same spot as before we brought it in. And today our local mechanic found a nail and fixed the More

by PROFVANAKEN
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Oct 09, 2019 -

DCH Wappingers Falls Toyota responded

Hello Mr. Vanaken, Thank you for taking the time to speak to me yesterday. As discussed on the call I had the video pulled, and we were able to verify that all the work was performed on your vehicle (oil change, tire rotation). We did not address the blinking tire pressure light, as diagnosis was not approved at the time of write-up. Also, as promised our IT dept is working on converting the video so it can be emailed to you as you requested. You will have it emailed to you today, or tomorrow the latest. Please let know If I can help out any further, Ben Carlson Operations Manager 296-4261 (direct)

October 04, 2019

Service We have been coming to DCH Wappingers Toyota for 10+ years and we have been getting great customer service since the beginning. We come here for all o More

by krismlowe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Steinke, Kathleen Crosbie, Mike Giordano, Alicia Verven, Michael Cimorelli
October 02, 2019

Efficient, fast service at a nice dealer. The dealership is easy to find. The waiting area furnished with all the comforts, fast internet service and close to a restaurant next door. Ms Cro More

by HOUGHTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allison Croshier, Mike Giordano, Alicia Verven
Oct 03, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!

October 01, 2019

Easy Experience Everything went very smooth and quite quickly. I would recommend their service center to anyone who is lookiing to have their cars serviced. Quite q More

by holly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
have no idea of names of people I dealt with!
Oct 03, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!

October 01, 2019

Awesome Place.. My experience here has been Awesome.. Juan Padilla is the Best at what he does.. I made sure I said Hello to him... My Oil change went Quick... Not a More

by CARLLRICHEYJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Oct 03, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!

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