DCH Wappingers Falls Toyota - Service Center

Nathaniel was very attentive and so far I am happy with the car. Nathaniel was very professional and I am please with the outcome of the car. the car. Nathaniel was very professional and I am please with the outcome of the car. More

Evan Calderon is OUTSTANDING! He is extremely informative, helpful and patient. He takes his time with his customers to ensure thier happiness and satisfaction throughout informative, helpful and patient. He takes his time with his customers to ensure thier happiness and satisfaction throughout More

My son had appointment for a wheel alignment, waiting while the car was being serviced only to be told after an hour that their alignment apparatus was not working although they tried to repair it. Opera while the car was being serviced only to be told after an hour that their alignment apparatus was not working although they tried to repair it. Operations manager was kind enough to offer to do the alignment free of charge due to our troubles. Appreciate this reputable service station and their willingness to make right by their customers. More

I communicated quite a bit this time with Jason and my vehicle needed major work thanks to all the potholes in the road. Jason was very informative and extremely nice to work with. My usual service re vehicle needed major work thanks to all the potholes in the road. Jason was very informative and extremely nice to work with. My usual service rep is Evin Calderon who is just phenomenal! He always greets me with enthusiasm and has such a kind-hearted way about representing Toyota. He is definitely one of the best!! More

Complimentary 12-month service on my Prius Prime was done without a hitch. Evan initiated the work, and followed up, very professional and pleasant. Couldn’t ask for better! without a hitch. Evan initiated the work, and followed up, very professional and pleasant. Couldn’t ask for better! More

The service sales person, I believe his first name was Keith, was very knowledgeable and a good listener. He did an outstanding job explaining the services I need. I will be calling to schedule those ser Keith, was very knowledgeable and a good listener. He did an outstanding job explaining the services I need. I will be calling to schedule those services More

Great service. Waiting room was extremely clean and wait time was short. Service person explained everything clearly and price was fair. In and out fast. time was short. Service person explained everything clearly and price was fair. In and out fast. More

While the individuals whom are employed by DCH Toyota are individually customer service centric, I resented the service department trying to almost $500.00 on brakes(rotors, pads) when all that was needed wa individually customer service centric, I resented the service department trying to almost $500.00 on brakes(rotors, pads) when all that was needed was pads alone. It’s level of dishonesty that can end a business. More

Service is excellent, friendly and professional. I have bought two Toyotas there since we have lived in Fishkill (seven years) and have been having the cars serviced at DCH Wappingers Falls Toyota all that bought two Toyotas there since we have lived in Fishkill (seven years) and have been having the cars serviced at DCH Wappingers Falls Toyota all that time. Because of the COVID-19 pandemic, they actually picked my car up, took it in for service, and delivered it back to me when it was done. Very convenient and very reasonable price. Thanks. More