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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,354 Reviews
Call Service Center (845) 288-1303

4,354 Reviews of DCH Wappingers Falls Toyota - Service Center

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November 07, 2024

Very satisfied with the service! ! I had a problem which was taken care of right away. Matt was very kind & helpful to fix the problem!! Thank you!! More

by bce729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your great review! We're so glad to hear that Matt was able to quickly resolve the issue and provide you with excellent service. Your satisfaction is our top priority, and we truly appreciate your kind words!

November 06, 2024

I scheduled the appointment online for recall work to be performed. I enjoyed a cup of coffee and I was able to continue my workday in the waiting area with wifi service available. The work was performed More

by KJABCUGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful review! We're thrilled to hear you had a positive experience with us. It’s great to know that our online scheduling, comfortable waiting area, and quick service made your visit convenient and productive. We truly appreciate your recommendation and look forward to assisting you again in the future!

November 06, 2024

Judy does an excellent job and is extremely professional. She always goes above and beyond. More

by NINJA88888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful feedback! We're so happy to hear that Judy continues to provide excellent and professional service while going above and beyond. We truly appreciate your kind words and are grateful to have her on our team. We look forward to serving you again!

November 05, 2024

I appreciated that Judy stuck to the purpose of my visit. No sales tactics at all More

by Dawn Bivins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

DCH Wappingers Falls Toyota responded

Dawn, thank you for your feedback! We’re so glad to hear that Judy was able to focus on your needs and provide a straightforward, no-pressure experience. We truly appreciate your trust and look forward to assisting you again in the future!

November 04, 2024

Good service i was in and out quicker then I anticipated. The only issue I had is that I couldn't get my tires rotated due to not having the key that was supposed to come with the car to unlock bolts. The s More

by MMALE12166
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loosmane Dessources
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

DCH Wappingers Falls Toyota responded

We're glad to hear you had a good service experience and were in and out quickly! We appreciate your understanding regarding the tire rotation issue, and it's great to know that our salesman was able to assist you with the replacement key. Your feedback is valuable to us, and we’re here to help whenever you need! Thank you for sharing your experience!

November 03, 2024

This dealership was very respectful, great customer service! It was a very easy to find a car that I liked! More

by PATRICKCROOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your wonderful review! We’re thrilled to hear you had a positive experience with our team and found the perfect car. Our goal is to make the process as easy and enjoyable as possible, and it’s great to know we met that for you. We look forward to serving you again in the future!

November 02, 2024

My service has always been done well on my car. I can trust that the car is well taken care of so my family and I are safe. Customer service area is clean, the staff are professional and always doi More

by nabconklin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Hennigan
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Nov 02, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re thrilled to hear that you’ve consistently had a great experience with our service team and that you feel your car is well taken care of. Your family's safety is our top priority, and we're glad our staff keeps you informed throughout the process. We appreciate your trust and look forward to continuing to serve you at DCH Toyota!

November 01, 2024

I WAS VERY PLEASED WITH THE SERVICE AND the professional way they handled my vehicle More

by FAETSCHG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're delighted to hear that you were pleased with our service and the professional handling of your vehicle. Our team is dedicated to providing top-notch care, and it's great to know we met your expectations. We look forward to serving you again!

November 01, 2024

Judy was great! Top notch customer service and very friendly. Always a good time whenever I have to step in the dealership. More

by Mxcnrhino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful feedback! We're thrilled to hear that Judy provided you with top-notch customer service and made your visit enjoyable. We strive to create a friendly and welcoming environment, and it's great to know that your experiences with us reflect that. We look forward to seeing you again soon!

November 01, 2024

Easy and quick service. Very happy with the experience at DCH Toyota in Wappingers Falls! More

by JENN.CHASIN
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're thrilled to hear that you had an easy and quick experience at DCH Toyota in Wappingers Falls. Our team strives to provide efficient service, and we're glad it showed. We look forward to assisting you again in the future!

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