DCH Wappingers Falls Toyota - Service Center

$150- Highway robbery to be told “there’s nothing we can do for you” and leave with the problem you came in for. I was told this is an automatic fee for diagnosing the problem. Well then what’s the problem do for you” and leave with the problem you came in for. I was told this is an automatic fee for diagnosing the problem. Well then what’s the problem? I left not knowing, but still expected to pay the ridiculous fee. I was advised the fee is to hook the car up to the computer to diagnosis the problem, but also told my tire sensors were not reading, but again I still paid and left in the same position as if I never came in. More

The dealer welcomed me with alot of respect and she was able to help me in a timely manner and explain everything after the service was done. able to help me in a timely manner and explain everything after the service was done. More

The service center was fine. After the experience I had with the finance dept. when I decided to pay the vehicle off after 3 months I called Nadeem Randall 4 times and never had a returned call. Spoke to with the finance dept. when I decided to pay the vehicle off after 3 months I called Nadeem Randall 4 times and never had a returned call. Spoke to the assistant mgr. He was very sorry it happened. I also called Toyota 3 times to try and get the title to the vehicle after paying it off. Shame on the dealership as well as Toyota. I only allow that to happen once. After purchasing 4 vehicles there .I expected a little more courtesy then what was received. More

Evin was cordial and right on top of everything......you folks are a pleasure to deal with...We will be coming back again and thank you folks are a pleasure to deal with...We will be coming back again and thank you More

Excellent, courteous and professional service. Time estimate for service call was spot on. Best service department of any dealer in the area that I have direct knowledge of. estimate for service call was spot on. Best service department of any dealer in the area that I have direct knowledge of. More

Excellent, as always! Bought the vehicle their and it recently underwent fuel pump replacement as per recall. Dropped off and picked up later in the day! recently underwent fuel pump replacement as per recall. Dropped off and picked up later in the day! More

Mike Giordano is an absolute gem. I've been having a lot of car issues this year (my own terrible luck) and have had to stop in with frequency. Broken cars cause big headaches and the stress can be frenetic of car issues this year (my own terrible luck) and have had to stop in with frequency. Broken cars cause big headaches and the stress can be frenetic. So it's a huge deal knowing that your DCH guy (or gal) is a partner in the whole thing. Thanks for taking a little bit of the weight off Mike. That said, hope to not see you soon, if you catch the drift. Thanks bud! More

Brought our car in for oil change and 25,000 mile check. Tom was easy to work with and we waited for the car and it seems everything is okay. Pleased with our service. Tom was easy to work with and we waited for the car and it seems everything is okay. Pleased with our service. More

Service was great had no issues whatsoever overall a really well service department. No problems with my car everything runs well service department was upfront about my car. really well service department. No problems with my car everything runs well service department was upfront about my car. More

This time the service was very good. Much better then last time. Only minor complaint told on phone would take 30-40 mins but took over an hour. last time. Only minor complaint told on phone would take 30-40 mins but took over an hour. More