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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,447 Reviews

4,447 Reviews of DCH Wappingers Falls Toyota - Service Center

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March 26, 2021

I had a car inspection and oil change which took an hour. The tech, Keith, was very helpful and listed future fluid levels needing attention. More

by Contessa62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith, Service
Mar 29, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with Keith!

March 24, 2021

I brought in my Tacoma for frame recall. I was explained complete process by Jason G. I was offered substitute transportation but only needed a ride to and from home. Ashley accommodated valet both ways. Ni More

by jimsvega
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason G
Mar 25, 2021 -

DCH Wappingers Falls Toyota responded

Jim, thank you for the positive five-star review! It sounds like our team went above and beyond to assist you and make your experience an excellent one. We hope to see you again in the near future!

March 23, 2021

I came in for a scheduled inspection. Quick friendly service with a smile. Will always get my vehicle serviced and purchased from DCH Wappingers Toyota! More

by ravewild515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Mar 24, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with Will!

March 22, 2021

This location always provides quality customer service and is very efficient and prompt in getting back to you with the diagnoses of your vehicle. Evin Calderon is always such a pleasure to work with. More

by VALERIE.WARD
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Mar 22, 2021 -

DCH Wappingers Falls Toyota responded

Valerie, thank you for the excellent five-star review! It's a pleasure to know you had such a great experience at our dealership and Evin was able to provide you with amazing service. We look forward to working with you again soon!

March 20, 2021

Very friendly service. Went in to have my stock radio converted to apple carplay. They did a fine job installing it. However when I asked If someone could show me how to work it I was told to just plug m More

by ROBBORTEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Mar 22, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback! We're so happy you had a great experience at our dealership and we look forward to seeing you again soon!

March 19, 2021

Arrived at dealership for 7:30 appointment as scheduled. Drove my vehicle into reception area as directed. I sat down with service advisor Jason and was explained to in detail how my vehicle was going to be More

by jimsvega
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
Mar 19, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with Jason! We're so pleased he could assist you and make your experience one to remember!

March 17, 2021

Top Quality service , friendly, helpful, goes extra mile in customer service. Knows his duties and responsibilities. Have been a customer for several years leasing two Rav 4’s. When I have a question there More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael O’Hare, Evin Calderon
Mar 18, 2021 -

DCH Wappingers Falls Toyota responded

Bill, thank you for the exceptional five-star review! We're so pleased you had such a great experience at our dealership and we truly appreciate your loyalty to our dealership over the years!

March 17, 2021

Nathaniel was very attentive and so far I am happy with the car. Nathaniel was very professional and I am please with the outcome of the car. More

by NURRSECHANEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel Pickett, Naeem Randall
Mar 17, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star review! We're so happy Nathaniel was able to assist you and make your experience a memorable one!

March 15, 2021

Evan Calderon is OUTSTANDING! He is extremely informative, helpful and patient. He takes his time with his customers to ensure thier happiness and satisfaction throughout More

by acksurf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Evin Calderon
Mar 16, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback regarding your recent experience with Evan! We're so happy he could assist you and provide you with amazing service!

March 12, 2021

This was the last time I will go near this dealership. Never again. This was the third and final bad experience Ive had. I went in for simple warranty work, which was still like pulling teeth and wound up More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No need too
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