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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
3,877 Reviews

3,877 Reviews of DCH Wappingers Falls Toyota - Service Center

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July 22, 2019

Prompt and curteous service Service was completed quickly and all work was documented on invoice, even suggested items I declined to have done at this time. Allison was pleasant More

by RGT913
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allison Croshier
Jul 26, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star review! We are glad to hear that you had a wonderful experience while visiting us.

July 19, 2019

Excellent It is always a pleasure to deal with service advisor Allison Crosier she is curtious and attentive to all my needs .She goes above and beyond to mak More

by lastarza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allison Croshier
Jul 26, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star review! We are glad to hear that you had a wonderful experience while visiting us.

July 18, 2019

Excellent service and follow thru Met with Evan in service department who assisted me in getting my tacoma fixed. We meet with service tech who quickly diagnosed problem. Evan went ab More

by mfurmen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Jul 26, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star review! We are glad to hear that you had a wonderful experience while visiting us.

July 18, 2019

Service is excellent! I met with service and technician and will have to follow up but they are just very very good! Gio was great and the Master Tech & I took a ride so I More

by lancedowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Jul 26, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star review! We are glad to hear that you had a wonderful experience while visiting us.

July 18, 2019

Thanks Than you for repairing the squeal caused by a worn belt , oil leak, oil change and car inspection while I wait in the waiting rom. More

by privacy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star review! We are glad to hear that you had a wonderful experience while visiting us.

July 16, 2019

Gina Marafioti has great customer service skills While waiting for my 2006 Prius to be repaired Gina Marafioti stepped in the waiting room and talked about buying all cars and recommending new cards More

by JoAnn06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina Marafioti got me interested In purchasing a new Prius. She is a great sales person and I am going to purchase a new Prius because of my interaction with her.
Jul 17, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star review! We are glad to hear that you had a great experience servicing your Pruis with us. We thank you for choosing DCH and hope to see you again soon!

July 16, 2019

Nice people, good service with one exception I bought a Prius Prime last year and within a month of my purchase, the driver's side mirror housing was loose. There was no outside damage at all, ye More

by fred42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Carlson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2019 -

DCH Wappingers Falls Toyota responded

Fred, thank you for sharing your feedback. If you have any questions, comments or concerns please feel free to give us a call 845-632-0989.

July 12, 2019

Amazing They were very helpful. Taking care of the Oil Change and Wheel Alignment. They would also keep me informed of how the Car is doing. More

by libaza710
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie
Jul 15, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star review!

July 11, 2019

gave me another customer's personal and vehicle information Gave me another customer's personal and vehicle information and I expect that you gave mine to someone else too. I am following up to see if it was a More

by mariatoc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Jul 12, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star experience! We are happy to hear that you had a great experience while visiting us.

July 10, 2019

Regular servicing. Excellent Rep was very courteous and professional. She explained the details on my invoice. Service was fast. She asked if I had any questions or concerns. Gre More

by Miltonlady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie
Jul 12, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star experience! We are happy to hear that you had a great experience while visiting us.

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