DCH Wappingers Falls Toyota - Service Center

Just what I want I drive up the door opens I drive in. Talk to the service agent. They take my car away and service it. I go into the waiting room and wait. They c I drive up the door opens I drive in. Talk to the service agent. They take my car away and service it. I go into the waiting room and wait. They come and tell me it is finished and give me the car fob back with the paper work. It is a new car with Toyota Care so that is that. Perfect. More

Great dealership no pressure when purchasing or having service done. The place is spotless and all of the employees are courteous and knowledgeable! I plan on purchasing another vehicle from them in 6 mon service done. The place is spotless and all of the employees are courteous and knowledgeable! I plan on purchasing another vehicle from them in 6 months More

Recall service Appointment was easy. I was taken on time and then work was done in the time quoted. I was greeted politely and did not have to wait to check in. Appointment was easy. I was taken on time and then work was done in the time quoted. I was greeted politely and did not have to wait to check in. More

Dropped my Corolla off for service and test drove some new cars I’m interested in while I waited - very helpful salesman, on time service new cars I’m interested in while I waited - very helpful salesman, on time service More

The Service Department Team was very helpful, informative and friendly, they were overall very efficient. My questions were promptly answered. Job was completed within specified time and friendly, they were overall very efficient. My questions were promptly answered. Job was completed within specified time More

Cared for. Mike Giordano was great. Really took the time to ensure bringing my car in for a recall was a pleasant experience. Even provided a rental for me to Mike Giordano was great. Really took the time to ensure bringing my car in for a recall was a pleasant experience. Even provided a rental for me to use while my car was being serviced. More

Easy to set an appointment but oil change took about 2 hour. Car is brand new. Don’t know if it’s because of COVID because it was my first visit. hour. Car is brand new. Don’t know if it’s because of COVID because it was my first visit. More

very helpful did not have to wait long - kept up with the cleaning of the service center waiting area. if in when its time to return my lease I plan to stay with did not have to wait long - kept up with the cleaning of the service center waiting area. if in when its time to return my lease I plan to stay with DCH More

Reliable service Everything is exactly as I would like it to be ... consistent, honest, and competitively priced. (I can't submit this until I reach 25 words, but ther Everything is exactly as I would like it to be ... consistent, honest, and competitively priced. (I can't submit this until I reach 25 words, but there is nothing else to say - great spot) More

Was told service would take an hour to an over and 15 mins. Waited over 2 hours for service to be completed. Service person never updated me. mins. Waited over 2 hours for service to be completed. Service person never updated me. More