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DCH Wappingers Falls Toyota - Service Center
Wappingers Falls, NY
4,339 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,339 Reviews of DCH Wappingers Falls Toyota - Service Center
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November 06, 2018
Great service. Dave Church, service technician is the best. The reason I use this dealership. I bought my 2 vehicles here and have them serviced here becau service. Dave Church, service technician is the best. The reason I use this dealership. I bought my 2 vehicles here and have them serviced here because of Dave Church. More
by Bob
Verified CustomerEmployees Worked With
Mike Giordano
November 05, 2018
I made a bad choice to get my car checked out on a Sunday, I think that you booked too many people at the same time. Never on a Sunday again! The wait was too long. And too many waiting. I think that you booked too many people at the same time. Never on a Sunday again! The wait was too long. And too many waiting. More
by jmmcr7
Employees Worked With
Michael Cimorelli
November 05, 2018
First rate service and very nice service people Excellent service and great service people Kathleen Crosbie was great and very helpful. I have 3 Toyota’s and would not think of having g ten service Excellent service and great service people Kathleen Crosbie was great and very helpful. I have 3 Toyota’s and would not think of having g ten serviced anywhere else. DCH and Kathleen are a real pleasure to deal with. More
by LOUISMOLINARO
Employees Worked With
Kathleen Crosbie
November 05, 2018
Express Service This is a no pressure service center, bring your car in, visit with a service advisor, go to the waiting and have a cup of coffee and relax and your c This is a no pressure service center, bring your car in, visit with a service advisor, go to the waiting and have a cup of coffee and relax and your car is done and out you go. More
by MikeV
Employees Worked With
Other Employees :
Evin Calderon, Kathleen Crosbie, Allison Croshier, Lindsay Mahavik, Mike Giordano, Dena Ramondo, Alicia Verven, Michael Cimorelli
November 05, 2018
Easy comfortable Michael Giordano was excellent. So professional, polite. Explained everything. Gave me discount coupons for all services performed, which is a big dea Michael Giordano was excellent. So professional, polite. Explained everything. Gave me discount coupons for all services performed, which is a big deal to me, as I am a coupon user. More
by KARENBRADY225
Employees Worked With
Mike Giordano
November 05, 2018
Cell Phone Charger still not charging via Cigarette Lighter 2 items requested: (1) Alignment was addressed per Toyota printout! (2) Was told the fuse needed to be Replaced to ensure the Cell Phone Charger 2 items requested: (1) Alignment was addressed per Toyota printout! (2) Was told the fuse needed to be Replaced to ensure the Cell Phone Charger works via the Cigarette Lighter - told it was changed. However, ON WAY HOME DISCOVERED THAT CHARGER IS NOT CHARGING THE iPhone via Cigarette Lighter Charger! Called Dena on reaching home & was unable to reach her despite 2 tried. No response to my request to call back. Finally called the general Customer Service # and requested the rep. to contact Dena and ask her to call me. STILL WAITING FOR A CALL ! More
by SHAWAM
Employees Worked With
Dena Ramondo
November 02, 2018
Profession, Courteous and quick My experience was great. I used the night drop off which was quick, easy and secure. I was notified the next day when my car was ready and the picku My experience was great. I used the night drop off which was quick, easy and secure. I was notified the next day when my car was ready and the pickup of the vehicle was efficiently handled. Very Professional, Courteous Service at a very competitive price. More
by bleman
Employees Worked With
Other Employees :
Evin Calderon, Kathleen Crosbie, Allison Croshier, Lindsay Mahavik, Mike Giordano, Dena Ramondo, Alicia Verven, Michael Cimorelli
November 02, 2018
Top Notch Service From the moment my appointment was made, the service department went out of its way to make me feel like it was very capable...right to the moment my From the moment my appointment was made, the service department went out of its way to make me feel like it was very capable...right to the moment my key was returned to me. More
by flamingojeff2
Employees Worked With
Alicia Verven
November 02, 2018
Retired Couple Spends Morning At Toyota Everyone was friendly. Would be nice if you had the poughkeepsie journal for waiting customers. As it was, one of the customers brought the last thr Everyone was friendly. Would be nice if you had the poughkeepsie journal for waiting customers. As it was, one of the customers brought the last three days of the journal. Thanks to her, the journal's 000puzzles kept my wife and I entertained. The tea was too strong. Would be nice to have just hot water and we would bring our own tea bags. Thanks to our service rep for keeping us informed. More
by HONSINGER
Employees Worked With
November 01, 2018
mislead Was twisted into paying more for service done on my car. Also a service promise was not kept. While everyone is nice and friendly and satisfactory wor Was twisted into paying more for service done on my car. Also a service promise was not kept. While everyone is nice and friendly and satisfactory work was done, I have an issue with the integrity and how things were handled. Once trust is violated, it's difficult to return to do future business. More
by ljrgross
Employees Worked With
