Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
DCH Wappingers Falls Toyota - Service Center
Wappingers Falls, NY
4,344 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
4,344 Reviews of DCH Wappingers Falls Toyota - Service Center
Sort by
September 26, 2018
Reliable Service I take my car to the Toyota DCH in Wappingers & never been disappointed. A little pricey & a long wait, but you know you are going to receive quality I take my car to the Toyota DCH in Wappingers & never been disappointed. A little pricey & a long wait, but you know you are going to receive quality service! More
by MSROCKYG
Verified CustomerEmployees Worked With
Kathleen Crosbie
September 25, 2018
Slow for just 25000 mile checkup. I was greeted by one team member saying someone from my team would help me then said oh she is not around. I guess i'll have to help you. I did not I was greeted by one team member saying someone from my team would help me then said oh she is not around. I guess i'll have to help you. I did not feel welcome but more of a bother. I did mention i had to get to a memorial service and she said we will see. Didn't happen. I went late, maybe i should have canceled. More
by Reliable
Employees Worked With
I could not say. Did not see D. MEMANN ON LIST. THE GIRL WHO ASKED ME TO SIGN PAPERS WAS FRIENDLY.>
September 25, 2018
EXCELLENT! Just great folks working there always pleasant and understanding! Quick to accommodate us at all times. Most are happy and smiling when they great us. Just great folks working there always pleasant and understanding! Quick to accommodate us at all times. Most are happy and smiling when they great us. We have purchased and lease from DCH. More
by glgagne2
Employees Worked With
Robert Schaeffer, Michael Steinke, Evin Calderon, Allison Croshier, Alexa Brown
September 25, 2018
efficient My experience at your service center was pleasant. Everyone was helpful and courteous. I waited in a very comfortable area and the service was quick My experience at your service center was pleasant. Everyone was helpful and courteous. I waited in a very comfortable area and the service was quick. Thanks More
by prius owner
Employees Worked With
Can't remember names
September 24, 2018
Quick and professional I brought my car in for 10,000 mike service, and not only was my service writer considerate and knowledgeable, the whole process was quick and prompt. I brought my car in for 10,000 mike service, and not only was my service writer considerate and knowledgeable, the whole process was quick and prompt. More
by BDISTEF
Employees Worked With
Allison Croshier
September 24, 2018
Great staff , great location, easy access, clean service area, recommend to everyone, Evin is top shelf, knowable, on time and courteous. I have been using DCH T , great location, easy access, clean service area, recommend to everyone, Evin is top shelf, knowable, on time and courteous. I have been using DCH Toyota for over twenty five years. More
by ebaecher
Employees Worked With
Evin Calderon
September 24, 2018
Very satisfy My service rep was Kathleen and she was great on everything my truck needed I will come back here again because of her attitude and personality. She c My service rep was Kathleen and she was great on everything my truck needed I will come back here again because of her attitude and personality. She communicates very well with a customer and understandstood my budget. I would surely come back again thanxs to her and the tech that worked on my vehicle. More
by efoozz
Employees Worked With
Kathleen Crosbie
September 24, 2018
Great experience I gave a 5 star rating because of the great service dept and also sales in assisting me with an option on my car that I could not figure out. Went in I gave a 5 star rating because of the great service dept and also sales in assisting me with an option on my car that I could not figure out. Went in and out within an hour in both areas very accomendating More
by eman0807
Employees Worked With
Allison Croshier, Jennifer Korwatch
September 24, 2018
Wonderful service appointment !! Easy drop-off and shuttle service to and from my fitness center. Many coupons and discounts off the bill. I also used the $60 cash back from a previou Easy drop-off and shuttle service to and from my fitness center. Many coupons and discounts off the bill. I also used the $60 cash back from a previous service. More
by 2012 RAV-4
Employees Worked With
Evin Calderon
September 24, 2018
Excellent Great customer service great dealership everyone is very nice,would recommend this dealership to anyone who owns a Toyota.Dena Romando has always been Great customer service great dealership everyone is very nice,would recommend this dealership to anyone who owns a Toyota.Dena Romando has always been very professional More
by MWAGS6
Employees Worked With
Dena Ramondo
