DCH Wappingers Falls Toyota - Service Center

Service Took a few weeks to get appointment. One woman at desk was too busy to help or even say it will be a minute.she was too busy getting her work done. Took a few weeks to get appointment. One woman at desk was too busy to help or even say it will be a minute.she was too busy getting her work done. Mike was friendly, kept me informed and the time frame was a little less than expected. More

15K Service Excellent service. In and out quick! Dave the salesman who sold me the truck stopped by while I was waiting to say hi and make sure all was well! Firs Excellent service. In and out quick! Dave the salesman who sold me the truck stopped by while I was waiting to say hi and make sure all was well! First class staff! More

My oil changes was completed in a timely manner. Kathleen was friendly and efficient and got me in and out quickly. The waiting room is a very pleasant place as well and I love that they do the mult Kathleen was friendly and efficient and got me in and out quickly. The waiting room is a very pleasant place as well and I love that they do the multi-point inspection. More

Efficient, pleasant and on time !!! I was there exactly the amount of time I was told I would be ! Everyone was pleasant and accommodating. I was very pleased with the service. I was there exactly the amount of time I was told I would be ! Everyone was pleasant and accommodating. I was very pleased with the service. More

Inspection sticker Kathleen made herself available to help me check in with my Vehicle. Everyone else seemed to be "out to lunch". I had a scheduled appt. at 2:00 p.m. Kathleen made herself available to help me check in with my Vehicle. Everyone else seemed to be "out to lunch". I had a scheduled appt. at 2:00 p.m. I only required a new Inspection Sticker, but it still took 1 1/2 hrs! That is too long, compared to 1/2 hr. last year. More

Great service Kathleen was excellent. Highly recommend toyota service department!!! She was friendly, courteous and knowledgeable. I have only been a customer since Kathleen was excellent. Highly recommend toyota service department!!! She was friendly, courteous and knowledgeable. I have only been a customer since August 2017, I truly wish I had started with Toyota many years ago! More

Timly & Proffesional Service Naheem from finance and Nathaniel Pickett from sales were very informative when purchasing the Car & Deena from the Service Dept was great in helping Naheem from finance and Nathaniel Pickett from sales were very informative when purchasing the Car & Deena from the Service Dept was great in helping me get through my service appointments. . More

Maintenance oil change and rotation of the tires I went in and service was done in a great time . Allison crosiers was excellent. She told me about the snack table and by the way good snacks bagel w I went in and service was done in a great time . Allison crosiers was excellent. She told me about the snack table and by the way good snacks bagel was delicious. Daryl Callahan is the best. More

Great comfortable and efficient experience. Knowledgeable and friendly staff make the experience easy and pleasant. The dealership itself is set up as easy access and to drop car off for servic Knowledgeable and friendly staff make the experience easy and pleasant. The dealership itself is set up as easy access and to drop car off for service.. More

Very good as always. I love that I always have the same tech and usually the same mechanic. It makes me feel comfortable that you really care about my service. I love that I always have the same tech and usually the same mechanic. It makes me feel comfortable that you really care about my service. More