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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,423 Reviews
Today: 7:30 AM - 6:00 PM Open Now
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4,423 Reviews of DCH Wappingers Falls Toyota - Service Center

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July 16, 2018

Just wonderful! I am a client at DCH Wappingers Falls Toyota since 2006. I never had a bad experience there! The customer service is very good. Everybody is very More

by marlena701
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie
Jul 17, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the fantastic review, Marlena! We truly appreciate your business.

July 16, 2018

Very efficient I received a very Good service. rep was knowledgeable and efficient. helpful and very nice. this is not the first time and probably wont be the last More

by ronygrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Croshier
Jul 17, 2018 -

DCH Wappingers Falls Toyota responded

Rony, thank you for the stellar review! We look forward to seeing you for your next service visit!

July 14, 2018

Great experience buying my new Toyota! David, my wonderful salesperson, was honest, caring in what I wanted and very knowledgeable in Toyota! Everyone involved was very professional and le More

by LITTLEHOG1108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kolozy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naeem Randall
Jul 17, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the stellar review! We're happy to hear about your wonderful experience with David. Thanks again for choosing DCH Wappingers Falls Toyota!

July 13, 2018

20,000 mile maintenance on 2017 Highlander Experience was straightforward, efficient, and timely. I dropped my car off, got a ride back to work, and was picked up at predetermined time. Vehicle More

by michael.j.matts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teemel, Joe and Chris - drivers to and from work location
Jul 17, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the awesome review, Michael!

July 13, 2018

Happy Always treated courteously. Appreciate the coffee & bagels. Did have to put air in tires today after tire rotation yesterday. Other than that I also a More

by SFJMFC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know names., Allison Croshier
Jul 17, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the stellar review! We're happy to hear you enjoyed your service visit.

July 13, 2018

Great As to be expected my visit for service was a great experience. Alicia was able to get me in and out faster than ever before and will waiting had nice More

by lbuzzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Schaeffer, Alicia Verven
Jul 17, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the 5-stars! We're glad you enjoyed your experience with Alicia, Michael, and Rob!

July 12, 2018

Customer satisfaction!!!!!!! Was seen by a rep as soon as I arrived. She was very friendly and made me feel welcomed. Car was serviced in less than an hour. Job well done. More

by LPRISCO2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Verven
July 11, 2018

Cv joint boot repair Tom was great we had a lot of good suggestions he hook me up with your DCH app for continued savings My technician did a fantastic job replacing my More

by LYLE931
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2018 -

DCH Wappingers Falls Toyota responded

Lyle, thank you for the wonderful review!

July 11, 2018

Repair Door I was taken care of by Mike Giordano, the rep. for service. He explained everything and I was very well informed. The tec. found a brake problem an More

by birgrie
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Jul 12, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the 5-stars! We're happy to hear that Mike took excellent care of you during your service visit.

July 11, 2018

flst tire fix I dealt with Michael Giordano. He was courteous, gave me an accurate estimate for time to repair, and followed through on a how to question. He went t More

by boojoe1229
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Jul 11, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent review! We are happy to hear that Michael was able to make your experience easy and hassle-free. We look forward to working with you again in the future.

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