DCH Wappingers Falls Toyota - Service Center

Absolutely the best I am normally leery about going to a car dealership. I went for an oil change and tire rotation. I was in and out in a jiffy. They kept their word on I am normally leery about going to a car dealership. I went for an oil change and tire rotation. I was in and out in a jiffy. They kept their word on my appointed service schedule. More

Quick, Reasonbly Priced and Courteus I arrived a little early for my appointment, was taken care of quickly and professionally at what I felt was an acceptable cost. I just do NOT give 5- I arrived a little early for my appointment, was taken care of quickly and professionally at what I felt was an acceptable cost. I just do NOT give 5-star ratings, but that should not reflect negatively on DCK. More

Great Service, Again Once again, my visit to the service area was an excellent experience. Allison was terrific to work with, and the workmanship was done professionally Once again, my visit to the service area was an excellent experience. Allison was terrific to work with, and the workmanship was done professionally and appropriately! More

Take off snow tires. Such great service! I took a chance as walk-in and waited for my service to be completed. Dena was welcoming and friendly. Thank you. Such great service! I took a chance as walk-in and waited for my service to be completed. Dena was welcoming and friendly. Thank you. More

Visit was for Recommended Service Do Soon I walked in forService and Evin greeted me right away and with courtesy. He was to the point in explaining the work I needed some. He asked me when I I walked in forService and Evin greeted me right away and with courtesy. He was to the point in explaining the work I needed some. He asked me when I needed the car back , I told him and The car was ready about an hour before I expressed when I needed it back. More

NYS Vechicl Inspection My service representative at the DCH Wappingers Falls Toyota, Allison Croshier, was very friendly, flexible and was able to accommodate my request for My service representative at the DCH Wappingers Falls Toyota, Allison Croshier, was very friendly, flexible and was able to accommodate my request for a NYS inspection without having an appointment on 6/13/18. The inspection was done promptly and the technician provided recommended service that I will have done at my next appointment. More

Prompt and efficient Although I got there a bit early, they took me in when I arrived. I was told the recall service would take up to 3 hours, but it was just 2 1/2 hours Although I got there a bit early, they took me in when I arrived. I was told the recall service would take up to 3 hours, but it was just 2 1/2 hours. Apparently the serviceman who drove the car must have tossed something on the passenger's seat on top of a bag I had there. It contained a glass chimney for a lamp. This was smashed, but I did not know until I got home or I would have said something. More

always a delay in service/ great with sales I recently waited 2.5 hours for a battery check that i was asked to leave my vehicle for. i waited 5 hours for an oil change, because they forgot to I recently waited 2.5 hours for a battery check that i was asked to leave my vehicle for. i waited 5 hours for an oil change, because they forgot to bring my vehicle in the bay area. i was asked to replace both front and rear rotors and brakes 2 months after having them replaced by another vendor. More

My service guy! Evin is my go to guy for service. He hears my concerns and goes out of his way to explain the issue. He is a pleasure to work with. Evin is my go to guy for service. He hears my concerns and goes out of his way to explain the issue. He is a pleasure to work with. More

20,000 mile service Service was as expected. Friendly staff. Clean waiting area. The bagels and hot chocolate were nice to have since I had my three children with me. Service was as expected. Friendly staff. Clean waiting area. The bagels and hot chocolate were nice to have since I had my three children with me. No issues. More