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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,383 Reviews

4,383 Reviews of DCH Wappingers Falls Toyota - Service Center

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June 22, 2018

Great service The entire staff was Friendly. The service started on time and took the amount of time stated which was one hour. They were very punctual. The waiti More

by Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Verven
Jun 25, 2018 -

DCH Wappingers Falls Toyota responded

We appreciate the great feedback. It’s wonderful to read about your positive experience!

June 22, 2018

Friendly, Attentive Staff was friendly and knowledgeable, One year service was performed and we were called when the car was ready. Any questions were anxered quickly and More

by Jim Nurre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie
Jun 25, 2018 -

DCH Wappingers Falls Toyota responded

Jim, thank you so much for your kind words and great description of your experience. We hope you come back to see us.

June 22, 2018

Best service Always provide best and quick service Waiting time is reasonable Service area is neat and clean Service members are friendly specially alicia I More

by IBTIHAJTARIQ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kolozy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Verven
Jun 25, 2018 -

DCH Wappingers Falls Toyota responded

We are so glad that you had a positive experience! Thank you for the fantastic review!

June 22, 2018

Brought my new Highlander in for 5000 service My new Highlander was purchased in Florida but the people at DCH treated me like I bought it there. All of the people were very nice, efficient and to More

by ESCHLUSSEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Verven
Jun 25, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for your recommendation. We truly appreciate your kind words and 5-stars!

June 22, 2018

Excellent experiance Allison is an excellent person to deal with I highly recommend her I also recommend the technician Dave for his excellent work and your very friendly More

by chchurch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pinkal Patel, Evin Calderon, Kathleen Crosbie, Allison Croshier, Mike Giordano, Dena Ramondo, Alicia Verven
Jun 25, 2018 -

DCH Wappingers Falls Toyota responded

It’s always great to read about such a positive customer experience. Thank you for the review!

June 22, 2018

Quick and efficient I appreciate how well I was dealt with. Waiting room was comfortable. The information about my need for alignment was helpful. Thank you very much. More

by EONMAO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Croshier
Jun 25, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the fantastic review. It’s great to hear that you were pleased with your experience!

June 21, 2018

Quick and easy oil change I get all of my service done here. No problems...quick and easy. The waiting area is pleasant and the coffee is really very good. More

by kylara01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kathleen Crosbie, Allison Croshier
Jun 21, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the 5-star review, Kylara! We're glad you had a great service visit and enjoyed our facilities!

June 21, 2018

Service was prompt & friendly. Dealership was very clean. Staff was friendly & helpful. Hospitality room was comfortable & refreshments were offered. I had no waiting for my work to be done & my work was com More

by RCOOP250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Verven, Alexa Brown
Jun 25, 2018 -

DCH Wappingers Falls Toyota responded

We are so happy to hear your visit was fast, friendly, and comfortable. Thank you for your feedback!

June 20, 2018

Quick and Easy Maintenance Service Advisor, Alicia Verven was very efficient in setting up the service work order and working to get answers to my problem with the GPS. She to More

by rroosa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Heimink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Verven, Jim Haederle
Jun 21, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the 5-stars! We're happy to hear that Alicia went above and beyond to ensure you received excellent care during your service visit.

June 20, 2018

Problems Solved Alicia Verven was very helpful from start to finish. This is the second time I have had the opportunity to compliment her. She very personable and re More

by ggpublish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Verven - Asst. Service Manager
Jun 21, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the stellar review! We're glad you had a great service visit with Alicia!

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