Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Dana Ford Lincoln

Staten Island, NY

Overview
Employees
Reviews
Vehicles
4.6
7,122 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
Contact Dealership
View Awards

266 West Service Rd.

Staten Island, NY

10314

Directions

By Type

Showing 7,122 reviews

January 10, 2024

Ima always pleased with the professional and courteous service I receive at Dana. I'm busy. More

by c11b10
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Romer
Report | Print
Jan 10, 2024 -

Dana Ford Lincoln responded

Thank you for being a Dana Ford customer! It means a lot to know that you're consistently satisfied with the service provided by our team and we look forward to seeing you next time. Safe travels until then!

January 09, 2024

Very friendly and very helpful I really wasn't there did all my work over the phone. I have been there before in may when my son leased from you also by Mary she's very good and professional More

by lgraff15
Recommend Dealer
Yes
Employees Worked With
Mary Graffeo
Report | Print
Jan 10, 2024 -

Dana Ford Lincoln responded

We're glad to know that you found our team at Dana Ford friendly and helpful, especially Mary. We appreciate your trust in us for both your own and your son's leasing needs!

January 09, 2024

We have been a customer of Dana Ford for over ten years. Very satisfied with service and financing. More

by currc9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2024 -

Dana Ford Lincoln responded

Thank you for the five-star review and kind words about our service and finance team at Dana Ford! We'll see you next time! We appreciate your loyalty!

January 08, 2024

Honest, responsive and professional experience with this dealership- all departments worked well and communicated effectively among each other. It was a pleasant seamless experience !! Bravo, Dana!! More

by rneilan
Recommend Dealer
Yes
Employees Worked With
Anthony Rivera, Luis Maldonado
Report | Print
Jan 08, 2024 -

Dana Ford Lincoln responded

We're so glad to know you had a seamless experience with us at Dana Ford. We appreciate your kind words about our team's professionalism and communication and hope to see you again in the future!

January 07, 2024

The customer service is great. But the problem wasn't fixed. My issue was not resolved More

by gad26657
Recommend Dealer
No
Report | Print
Jan 08, 2024 -

Dana Ford Lincoln responded

Thank you for reaching out. If you could please contact me directly, I'd be happy to look into this situation further for you. Respectfully, Reuben Burgos - Service Director - 203-787-5850

January 07, 2024

Everything is good good service. . I have nothing more to add All good I am done thank you More

by djashkenazie
Recommend Dealer
Yes
Report | Print
Jan 08, 2024 -

Dana Ford Lincoln responded

Thank you for leaving the five-star review and kind words about our service team at Dana Ford! We'll see you next time!

January 06, 2024

Service department has not lived up to my expectations. I have to call several times and leave many many messages before getting to speak to anyone with my car issues.. I’ve been with Dana for over seven y More

by secretarymtcarmel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Sauber
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Cornet, John Lomando
Report | Print
Jan 08, 2024 -

Dana Ford Lincoln responded

Hi MT Carmel! We're sorry to learn about your recent experience with our service department at Dana Ford. We value you as a loyal customer and apologize for any inconvenience caused. Your feedback is important in helping us improve our services moving forward.

January 06, 2024

They are the most beautiful and friendliest people I’ve ever seen and they do excellent work More

by Romualdocruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lomando
Report | Print
Jan 08, 2024 -

Dana Ford Lincoln responded

Hi Romualdo! Thank you so much for your kind words! We're thrilled to hear that you find our team friendly and also appreciate the excellent work we do. Your feedback means a lot to us, and we're committed to maintaining the highest standards in both our service and interactions at Dana Ford!

Jan 08, 2024 -

Romualdocruz responded

You guys are the best and I just trust you guys more than any other dealership I’ve ever been

January 06, 2024

No information provided regarding any updates. No work done on the vehicle for a month. More

by j19g90
Recommend Dealer
No
Employees Worked With
Donald
Report | Print
Jan 08, 2024 -

Dana Ford Lincoln responded

Thank you for the review. I'm sorry to hear about the lack of communication from our team as well as the delay in getting your vehicle back to you. Your feedback is appreciated and will utilized to help us improve our service moving forward. If you'd like to discuss this situation further, please feel free to contact me directly at your earliest convenience. Respectfully, Keith Curran - Service Director - 718-983-8700 ext 297

January 06, 2024

John Daly Jeff Beyer James Swift Rob Imbrugia were absolutely phenomenal they got me the deal I wanted More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Swift
Report | Print
Jan 08, 2024 -

Dana Ford Lincoln responded

Hi, thank you for the 5-star rating! We're glad to know that John, Jeff, James, and Rob were able to get you the deal you wanted at Dana Ford. We look forward to serving you again! Safe travels!

1
...
111
112
113
...
713