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Dana Ford Lincoln

Staten Island, NY

4.6
7,129 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 7,129 reviews

February 05, 2023

This is my 3rd car I leased from Dana. This was also the fastest I ever got in and out!!! Under an Hour!!!! From the moment I walked in I was laughing!!! One sale rep ask me for my reason More

by BIGNUNZ1031
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Sinatra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sal was my salesman I believe he is only there a few months
Feb 07, 2023 -

Dana Ford Lincoln responded

Thank you for trusting the Dana Ford team with your loyal business! We're glad Sal & the crew could make your most recent visit an efficient one and we hope you enjoy the new vehicle. Take care and please don't hesitate to reach out the next time we can be of service!

February 02, 2023

Excellent experience and was fast and easy. Salesman Nick Squeo was great to work with! More

by dsadallah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Riccardone, Nicholas Squeo
Feb 03, 2023 -

Dana Ford Lincoln responded

Thank you for the excellent review! We're glad Nick could make your experience with us an efficient one and hope to see you again next time here at Dana Ford. Take care!

February 01, 2023

Not aware of who Steve is Our salesman, Bobby, was amazing He took his time helping us, we didn’t feel rushed He was able to answer all our questions Also polite and very easy to talk with More

by TG10164
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Ferdinando
Feb 03, 2023 -

Dana Ford Lincoln responded

Thank you for the wonderful review! We're so glad you had a great experience with Bobby and we hope you won't hesitate to reach out if our Dana Ford team can be of service again in the future. Take care!

February 01, 2023

Dana Ford technicians held my for 10 days. I continuously asked for updates and had no way to get in contact with anyone because they don't return calls corporate also gotten involved and coul More

by erikf1784
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ching Poon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe manager of service
Feb 01, 2023 -

Dana Ford Lincoln responded

We're sorry to see the low rating. We'd like the chance to talk about this so we can determine what can be done to improve the experience for you. Please reach out to me at your earliest convenience. Thank you, Doug Hansen - GSM - 718-983-8700 ext 262

January 31, 2023

Everytime I go there customer service is always awesome, never had a bad experience there. More

by laady1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brieann Driscoll
Feb 01, 2023 -

Dana Ford Lincoln responded

Thank you for being a Dana Ford customer! We're grateful for your continued support and look forward to your next visit!

January 30, 2023

They lied, they changed the price after making documents! 😡😡😡 Don't believe these dealers. wrong wrong wrong. More

by JAVAXIDIROV61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Justin Williamson
Jan 30, 2023 -

Dana Ford Lincoln responded

We're sorry to see the low rating. We'd like the chance to talk about this so we can determine what can be done to improve the experience for you. Please reach out to me at your earliest convenience. Thank you, Doug Hansen - GSM - 718-983-8700 ext 262

January 29, 2023

Excellent customer service! If you want a car, they will do all they can to make sure you leave with one. More

by Flowers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Langilotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Dana Ford Lincoln responded

Thank you for sharing your review! -Dana Ford

January 26, 2023

Since your dealership does not price negotiate you should be offering the customers some kind of incentive like free oil changes.. More

by gmbrry7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Ferdinando
Jan 27, 2023 -

Dana Ford Lincoln responded

Thank you for the feedback. We will make sure it is taken into consideration as we work to continually improve the service we provide to our valued customers. Please don't hesitate to reach out directly if you have any additional questions or concerns. Respectfully, Doug Hansen - GSM - 718-983-8700 ext 262

January 26, 2023

Price seems good but they add on all kinds of extras. Nickel and dime you to death More

by Steven
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Jeff Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Delmasa
Jan 27, 2023 -

Dana Ford Lincoln responded

Thank you for taking the time to review your experience, Steven. We appreciate the feedback and encourage you to reach out directly if you'd like to discuss the situation in greater detail. Respectfully, Doug Hansen - GSM - 718-983-8700 ext 262

January 26, 2023

The dealer added $10,000 over sticker price to the vehicle…. I’m so disappointed come to find out should I went to New Jersey they do not add additional cost to the sticker price.I spoke to a lawyer More

by Luis.Pastoriza
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Jorge Cornet
Jan 27, 2023 -

Dana Ford Lincoln responded

Thank you for reaching out, Luis. Please contact me directly so we can discuss this situation in greater detail. Respectfully, Doug Hansen - GSM - 718-983-8700 ext 262

Jan 27, 2023 -

Luis.Pastoriza responded

I call this morning and you were not available.. you can reach me at 917-217-8988

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