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Dana Ford Lincoln

Staten Island, NY

4.6
7,168 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 7,168 reviews

October 19, 2022

Very expensive they put $10k over the price plus the $917 dealer fee over there is everything over price More

by Ergys Murra
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jorge Cornet
Oct 20, 2022 -

Dana Ford Lincoln responded

Thank you for the review, Ergys. We appreciate the feedback and encourage you to reach out directly if you'd like to discuss these concerns in greater detail. Thanks again, Doug Hansen - GSM - 718-983-8700 ext 262

October 19, 2022

A+ service in the service dept Next service appointment I would definitely go back . They fixed my car after the previous Lincoln dealer couldn’t More

by Tserure
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harley Schick
Oct 20, 2022 -

Dana Ford Lincoln responded

We're so glad our Dana Ford team had the opportunity to assist you! Thanks for the positive feedback and please don't hesitate to reach out if we can be of service again in the future!

October 18, 2022

Ignored my broken car for over a month. Had to tow it to a mechanic. More

by mtorello
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Neil Barrow
Oct 20, 2022 -

Dana Ford Lincoln responded

Thank you for reaching out. I'm sorry to hear we didn't provide you with a better impression and encourage you to contact me directly if you'd like to discuss the situation in greater detail. Thanks again, Keith Curran - Service Director - 718-983-8700 ext 297

October 18, 2022

Although Dana Lincoln had my car for about one month while waiting on a the delivery of a certain part, I was extremely happy with the service provided. Camille in service was very honest and helpful. L More

by kevinfitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loida (Loaner Dept) 10 stars, Neil Barrow , Camille Baker
Oct 19, 2022 -

Dana Ford Lincoln responded

Hi Kevin, thank you for your patience while your vehicle was at our dealership! We're so happy that Camille, Loida, and the rest of our technicians made your visit excellent! We appreciate your kind words and look forward to passing this along! -Dana Ford

October 18, 2022

Joe from the Service department was excellent. He made me aware of the services that needed to be completed on my vehicle. He even went above and beyond and searched for a coupon for me to apply t More

by EDWARDKAHMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph C
Oct 19, 2022 -

Dana Ford Lincoln responded

Thank you for sharing your experience, Edward! We're happy to hear Joe provided you with excellent service during your visit and we hope to see you again next time here at Dana Ford!

October 16, 2022

Had a very pleasant experience with my first service and looking forward to my next, the staff was outstanding. More

by lismanzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harley Schick
Oct 18, 2022 -

Dana Ford Lincoln responded

Thanks for the five stars! We hope to see you back here at Dana Ford for all of your future automotive needs!

October 15, 2022

Dana was very quick and efficient when I went in to purchase my RAV4. I was in and out within two hours. More

by JULIANNESILLETTI0413
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sauber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Graffeo
Oct 17, 2022 -

Dana Ford Lincoln responded

Thank you for your 5-stars, Julianne! We're so happy that we helped you find a new Ford RAV4!

October 15, 2022

Quick and Courteous service, everything done, car washed, on time, thank you we’re very satisfied More

by michaelira
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Camille Baker
Oct 17, 2022 -

Dana Ford Lincoln responded

Thank you for sharing your kind comments! -Dana Ford

October 14, 2022

My experience @ Dana Lincoln has been nothing but great The staff here at this dealership are extremely nice and polite and make you feel like family I would recommend Dana Lincoln to anyone looking for a More

by jamierios40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harley Schick
Oct 17, 2022 -

Dana Ford Lincoln responded

Thank you for the wonderful feedback! Our Dana Ford team is honored to receive your support and looks forward to working with you again in the future. Take care!

October 14, 2022

Jesse was amazing, he was kind, understanding, knowledgeable and very personable. He’s a great asset to your dealership. More

by Dorinaobrien1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jesse Cognetta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2022 -

Dana Ford Lincoln responded

Thank you for your kind words, Dorina! We're so happy that Jesse provided you with an excellent visit!

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