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Dana Ford Lincoln

Staten Island, NY

4.6
7,047 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 7,047 reviews

August 11, 2022

The service depart was friendly and inviting. They kept me up to date throughout the entire process. I will absolutely bring my car back for additional services. More

by lcbermeo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Garrick
Aug 12, 2022 -

Dana Ford Lincoln responded

Thank you for giving us the opportunity to earn your business! We appreciate the positive feedback and look forward to seeing you again next time here at Dana Ford!

August 11, 2022

They were very good helping me n having someone take me home the the next day pick me n bring me back there More

by asmokler053061
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Garrick
Aug 12, 2022 -

Dana Ford Lincoln responded

It was our privilege to serve you! Thanks for trusting Dana Ford with your business. We hope to see you again next time!

August 11, 2022

I felt very comfortable around staff, very friendly and welcoming. Everyone was very nice and helpful. Customer service is very important and these people were excellent. More

by BPARTIZZE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Graffeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Riccardone
Aug 12, 2022 -

Dana Ford Lincoln responded

Thank you for the kind comments about our Dana Ford team! We appreciate your business and hope we can be of service again in the future!

August 11, 2022

I made an appointment to have my F150 serviced in June they told me they’re backed up until August so I took the appointment. Then I got a call a few weeks before to tell me they had to cancel my appointm More

by Unhappy12
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Whoever the service manager is…
Aug 12, 2022 -

Dana Ford Lincoln responded

Unfortunately due to labor shortages, shipping and part delays, the amount of appointments are severely limited just as they are in almost every other company doing business at this time. We do apologize for any inconvenience that this has caused you. Thank you for your patience. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

August 11, 2022

Great service, great atmosphere, and the issue was found, repaired, and at a fair cost. More

by mrussodot40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Creazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Allotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harley Schick, Felix Gonzalez, Anthony Garrick
Aug 11, 2022 -

mrussodot40 responded

Thanks

Aug 11, 2022 -

Dana Ford Lincoln responded

Thanks for the five stars! We're glad to hear that your visit with us here at Dana Ford was such a positive one. We hope to see you back for all of your future automotive needs!

August 10, 2022

I don’t like when I got to make an appointment for oil change and when they said BBB to an you customer if I bye the vehicle by you More

by vialiberta71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Gonzalez
Aug 10, 2022 -

Dana Ford Lincoln responded

Thank you for rating us five stars. Please don't hesitate to reach out if you have any feedback to share with our team! - Dana Ford

August 10, 2022

I have dealt with Dana Lincoln & Mary Gaffero for several years now . She was was always professional , made me feel like I was always a priority . Nothing was ever a problem . She always made which can More

by CELENTANODK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Graffeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Riccardone
Aug 11, 2022 -

Dana Ford Lincoln responded

We are grateful to have you as a loyal customer and are glad Mary and the team have continued to earn your business! We look forward to providing five-star care to you again and again for years to come! Thank you so much! - Dana Ford

August 10, 2022

Couldn’t find a truck for the price I wanted anywhere else. Dana provided best price, hands down More

by paulserra1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Riccardone, Fonsi Rodriquez
Aug 10, 2022 -

Dana Ford Lincoln responded

Thanks for the five stars, Paul! We're glad to hear that your visit was such a positive one. We hope to see you back! -Dana Ford

August 10, 2022

Super fast service with a waiting room that is clean and convenient. Very Friendly service. One hr for oil change. More

by mrseroman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Gonzalez
Aug 11, 2022 -

Dana Ford Lincoln responded

We appreciate you leaving the service team this kind review! We are glad you had such a positive visit to Dana Ford! Thank you for being our customer!

August 10, 2022

My wife and I did our research on the truck we wanted to purchase so that we didn't have to go look at the cars on the lot. We had the stock number already so we came prepared to buy. Our salesman came to u More

by TheBoss
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Shea
Aug 11, 2022 -

Dana Ford Lincoln responded

Thank you for sharing your experience! We appreciate your business and hope our team can be of service to you again in the future. Take care! - The Dana Ford Team

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