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Dana Ford Lincoln

Staten Island, NY

4.6
7,129 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 7,129 reviews

March 28, 2022

It took many weeks to get my car repaired - the sunroof was leaking. At first I was told that it needed maintenance but it leaked a week after the maintenance. The first 2 weeks there was no loaner car ava More

by ROCHELLEMALTZ
Recommend Dealer
No
Employees Worked With
Collin Romer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Dana Ford Lincoln responded

We're sorry to hear about these repair issues. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

March 28, 2022

Got my car back to me quick. Took me in when no appointments were available bc it was a safety issue More

by Alx1024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Creazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Allotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harley Schick, Theresa McMahon, Amanda Anderson, Felix Gonzalez, Anthony Garrick, Danielle Morales
Mar 29, 2022 -

Dana Ford Lincoln responded

We're so glad we were able to assist you! Thanks for visiting Dana Ford and please don't hesitate to reach out if we can be of service again in the future!

March 27, 2022

This dealership is very welcoming and the people there make you feel like you're close to them and would do what's necessary to give you a great deal. More

by LOPEZOSCARC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Delmasa
Mar 29, 2022 -

Dana Ford Lincoln responded

Thank you for the wonderful review of our team here at Dana Ford! We appreciate your business and look forward to working with you again in the future. Take care!

March 27, 2022

Great overall experience, Ralph was very attentive, all people were very helpful..explained all aspects very clearly More

by tminerva5
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Sibbio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Dana Ford Lincoln responded

Thank you for giving us the opportunity to serve you! We're happy to hear you had a great experience with Ralph and we look forward to seeing you next time here at Dana Ford!

March 27, 2022

Their customer service needs a lot of work! Staff walk past you and make you wait. The service department is awful! More

by johnmancusonyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Diane Creazzo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Camille
Mar 28, 2022 -

Dana Ford Lincoln responded

We're sorry to hear about these repair issues. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

March 27, 2022

Rafael was a great salesman he was very knowledgeable and courteous, highly recommend to friends More

by michaelcarney20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Torres
Mar 29, 2022 -

Dana Ford Lincoln responded

Thank you for taking the time to review your recent experience with the Dana Ford team! We're so glad you enjoyed working with Rafael and we hope you'll be visiting us again in the future!

March 27, 2022

Customer service was so bad and rep was on instagram instead of checking to see if car parts was available as I sat for 30 mins before asking if they had tires for the car More

by ogloverx3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Felix Gonzalez
Mar 28, 2022 -

Dana Ford Lincoln responded

We're sorry to hear about these repair issues. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

March 27, 2022

Staff is always so friendly and helpful. I always have a good experience when I visit! More

by LAURENANN326
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camille Baker
Mar 29, 2022 -

Dana Ford Lincoln responded

Thank you for rating Dana Ford five stars, Lauren!

March 26, 2022

My wife and I had a very pleasant experience. The staff was friendly and professional. More

by gail94287
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr.Pepe
Mar 28, 2022 -

Dana Ford Lincoln responded

Thank you for your review! We're happy that we provided you and your wife with an excellent purchase! We look forward to seeing you next time at Dana Ford!

March 26, 2022

Excellent, experienced, personal, friendly and family oriented staff who go over and beyond for their customers. More

by biga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Riccardone, Mary Graffeo
Mar 28, 2022 -

Dana Ford Lincoln responded

Thank you so much for the kind comments about our team! We're honored to have you as a Dana Ford customer and look forward to your next visit!

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