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Dana Ford Lincoln

Staten Island, NY

Overview
Employees
Reviews
Vehicles
4.6
7,137 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 7,138 reviews

November 01, 2021

Very helpful but backed upped for appointments. Service people very helpful especially Harley who was very patient More

by ALAN6448
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harley Schick
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Nov 01, 2021 -

Dana Ford Lincoln responded

Hi Alan, thank you for visiting Dana Ford! Harley and our team appreciate your patience!

November 01, 2021

Friendly,curtious,caring,takes time to explain service. Extremely immaculate , service was quick and efficient , More

by vig59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2021 -

Dana Ford Lincoln responded

Thank you for the positive feedback! It was a pleasure having you visit us here at Dana Ford and we hope to see you again next time!

October 31, 2021

Ralph Pepe and Doug were fantastic. i’ll never go anywhere else to buy a car. More

by andrewfilozof
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Pepe
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Nov 02, 2021 -

Dana Ford Lincoln responded

We're so happy the team gave you such excellent care, Andrew! Thank you for leaving Dana Ford your awesome feedback and five-star rating!

October 29, 2021

Service pick up was great they did it pretty quickly and they’re very accommodating More

by rayoffun4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harley Schick
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Nov 01, 2021 -

Dana Ford Lincoln responded

We appreciate your positive feedback! Thanks for your business and we'll see you next time here at Dana Ford!

October 29, 2021

Zero communication. Zero sense of responsibility and total waste of time, my problem was never addressed! More

by AC77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
People in Service who were zero help.
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Nov 02, 2021 -

Dana Ford Lincoln responded

We're sorry to see the low rating. We'd like the chance to talk about this so we can determine what can be done to improve the experience for you. Please reach out to me at your earliest convenience. Thank you, Doug Hansen - GSM - 718-983-8700 ext 262

October 29, 2021

Professional and helpful dealership Took time to explain Professional and helpful dealership Took time to explain the suv features Salesman Nick was wonderful to work with More

by angelobulone15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Sinatra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Riccardone, Nicholas Squeo
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Oct 29, 2021 -

Dana Ford Lincoln responded

This is what we like to hear, Angelo! We're happy that Nick took the time to show you around your new vehicle! See you next time at Dana Ford!

October 28, 2021

The people that work there are very nice. Didn’t have to wait to be helped. More

by joanne23242
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Pepe
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Oct 28, 2021 -

Dana Ford Lincoln responded

Thank you for the wonderful feedback about our team! It was a pleasure having you visit us here at Dana Ford and we hope to see you again in the future!

October 28, 2021

MY EXPERIENCE AT YOUR SERVICE CENTER WAS EXCELLANT.... WILL BRING MY FORD ESCAPE THERE ALL THE TIME....... THANKS BB More

by bungayclan961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patricia Farag, Lynda Buttermark, Harley Schick, Patrick Ciotola, Jasmine Jackson , Kyung Park , Isaiahs Cedeno-Ramirez
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Oct 29, 2021 -

Dana Ford Lincoln responded

We are so proud that our team at Dana Ford could take great care of your Ford Escape! Thank you!

October 27, 2021

Fantastic service , Courteous, extremely helpful . Michael was very patient in explaining things . Everyone was very helpful . More

by Nicolersvp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Bachrach
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Oct 27, 2021 -

Dana Ford Lincoln responded

Wow! Thank you for rating us five stars! We're glad Michael and the Dana Ford team gave you such excellent care and hope you love your new ride!

October 27, 2021

As usual the service department is organized, knowledgeable, and has the service performed in a timely manner. Many thanks again to representative Colin Romer for great customer service. More

by Smljsi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lynda Buttermark
Report | Print
Oct 28, 2021 -

Dana Ford Lincoln responded

We appreciate your kind words and five-star rating! The Dana Ford team is happy you enjoyed visiting us and working with Colin! We look forward to seeing you next time!

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