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Dana Ford Lincoln

Staten Island, NY

4.6
7,137 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 7,138 reviews

October 01, 2021

Ryan was really easy to work with and personable. Would gladly come back for my next lease/purchase. More

by Joe Hassett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Riccardone
Oct 04, 2021 -

Dana Ford Lincoln responded

Thank you for visiting Ryan at Dana Ford, Joe! We look forward to seeing you next time!

October 01, 2021

I have been a long time customer of Dana, For a long time. James Michaels in sales and Doug Hansen are A pleasure to deal with they answered all my concerns and gave me so many different options I just More

by Milo
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Rivera, James Michaels
Oct 01, 2021 -

Dana Ford Lincoln responded

Thank you so much for your loyal business! We're truly grateful for all of your support over the years and hope you're loving both your new Bronco and your new Corsair so far. Thanks again for being a valued Dana Ford customer. We look forward to seeing you at your next visit!

September 30, 2021

Great experience In and out in record timeDoug runs an Great experience In and out in record time Doug runs an Unbelievable place Thank you! More

by eithannat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Langilotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ching Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Graffeo, Michael Bachrach, James Michaels , Ryder Quispe, Abdul Azeez, Thomas Busacca, Jorge Cornet
Oct 01, 2021 -

Dana Ford Lincoln responded

Thank you for commending Doug and his hard work running Dana Ford! We appreciate you as a customer!

September 30, 2021

They are very friendly and helpful. They do what they can to make sure you are satisfied with your purchase. More

by joeyimes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Bachrach
Sep 30, 2021 -

Dana Ford Lincoln responded

Thank you for the excellent review of our team here at Dana Ford! We appreciate your support and hope we have the opportunity to work with you again in the future!

September 30, 2021

Terrible! They never call back and it is impossible to get an appointment or be fit in for a recall. More

by susankgn
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Service reps and managers are horrible. Never call back or fit you in. Waiting over 2 months for a callback with the service manager.
Sep 30, 2021 -

Dana Ford Lincoln responded

We're sorry to hear about these repair issues. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

September 30, 2021

Fast response time from internet search to response to customer from dealership, courteous and professional More

by audiopro111
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Riccardone, Anthony Rivera, Fonsi Rodriquez
Oct 01, 2021 -

Dana Ford Lincoln responded

Thank you for your high rating! We appreciate your 5-stars, and look forward to seeing you next time at Dana Ford!

September 29, 2021

This is the second time I was told the roof rails were in & then they were given to someone else. I have had the car for a year without the paid for roof rails. The car was returned to me without a wash. More

by tjcurry101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lynda Buttermark, Isaiahs Cedeno-Ramirez
Oct 05, 2021 -

Dana Ford Lincoln responded

We're sorry to hear about this experience you had with our dealership. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

September 29, 2021

The staff in the service department are very courteous. They explain and answer all your questions and make the whole experience very pleasant. More

by stkos823
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

Dana Ford Lincoln responded

Our team would like to thank you for the awesome review and rating! We're so happy we provided five-star care to you and made your visit so enjoyable! We'll see you next time!

September 29, 2021

Great service and welcoming staff made me feel welcomed and cared for service was great More

by ENTEAMMA80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patricia Farag, Lynda Buttermark, Harley Schick, Patrick Ciotola, Jasmine Jackson , Kyung Park , Isaiahs Cedeno-Ramirez
Sep 29, 2021 -

Dana Ford Lincoln responded

Thank you for leaving us your great feedback and five-star review! We'll see you again at Dana Ford!

September 28, 2021

I have been dealing with this dealership for many a year. I must say Thomas is a real star for Dana Ford, he knows his product and how to sell it. Thomas is very professional, friendly and made the whole More

by muffin2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Riccardone, Thomas Busacca
Sep 28, 2021 -

Dana Ford Lincoln responded

It means so much to hear that Steve, Thomas, and our team have provided consistent care to you all these years! We value you as a customer and look forward to seeing you next time! Thank you! - Dana Ford

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