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Dana Ford Lincoln

Staten Island, NY

4.6
7,141 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 7,141 reviews

August 18, 2021

Ralph Pepe helped me with my brand new Ford bronco sport. He was amazing and I would definitely recommend him! He did his best to accommodate me and kept in touch with me throughout my waiting experience. 10 More

by jesssgiordano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Pepe
Aug 18, 2021 -

Dana Ford Lincoln responded

Congratulations on your new and coveted Bronco Sport! We appreciate you including the Dana Ford team in this exciting occasion and are glad we provided a five-star experience! Thank you!

August 16, 2021

Service as always excellent and prompt service tech was right on with time very accommodating pleasant atmosphere service waiting room was clean and nice. Also all personnel was pleasurable More

by rteatax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynda Buttermark
Aug 16, 2021 -

Dana Ford Lincoln responded

Thank you for your review! We're so happy to hear that our service team provided excellent care! See you next time at Dana Ford!

August 16, 2021

We were in & out for the oil change. They checked my low tire & was able To fix it for me. They cleaned my car too More

by jwcodonnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Ciotola
Aug 16, 2021 -

Dana Ford Lincoln responded

We're so happy we provided you with an excellent appointment! We look forward to seeing you again at Dana Ford!

August 16, 2021

When I came to Dana Ford I was amazed by the friendly staff, awesome facility and fast service. Can't say enough good things about Dana Ford. More

by Henry Blanco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Curran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harley Schick
Aug 17, 2021 -

Dana Ford Lincoln responded

Thank you for your kind review, Henry! Your business is greatly appreciated by all of us here at Dana Ford and we look forward to seeing you again next time!

August 15, 2021

My car needed an inspection and the works (oil change, tire rotation etc.) Isaiaha was my Service Advisor. He was very courteous and checked me in very quickly, Waiting area was comfortable. More

by cavicenti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiahs Cedeno-Ramirez
Aug 17, 2021 -

Dana Ford Lincoln responded

It means so much to hear Isaiaha and our team gave you such excellent care! Thank you! – Dana Ford

August 14, 2021

Service Dept. needs to learn customer service etiquette! Dealing with same issue for 2 months! Colin,Pat and Danielle B they never ever call back! More

by may261979
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Collin Romer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Dana Ford Lincoln responded

We're sorry to hear about these repair issues. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

August 12, 2021

The team at Dana worked hard together to get the deal done. They looked at every possible way and figured out how to the sale. More

by leoena68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2021 -

Dana Ford Lincoln responded

Thank you for taking the time to share your experience! We're glad our team worked hard to get you a great deal and we hope we have the opportunity to work with you again in the future! - The Dana Ford Team

August 12, 2021

Everyone was professional and courteous! The sales representatives and everyone I dealt with made me feel comfortable and made car buying a breeze. it was a pleasure to purchase a car from Dana! Thank More

by andreafusco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Sinatra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2021 -

Dana Ford Lincoln responded

We're so happy to hear this! We appreciate you trusting Dana Ford with your team and are thrilled to hear that you enjoyed working with our team. Enjoy your new vehicle and please don't hesitate to reach out if there's anything else we can assist you with!

August 11, 2021

My salesman Ching was a gentlemanNo false promisesFair My salesman Ching was a gentleman No false promises Fair and not pushy Sorry do not know the finance mans name, he was also a gentleman More

by glennmauro6607
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ching Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Dana Ford Lincoln responded

Thank you for taking the time to share this positive feedback! We're thrilled to hear you had a great experience working with our team here at Dana Ford and we hope to see you again in the future. Take care!

August 11, 2021

I do not know who the young man was in the service depart was that I worked with, but he was very courteous. Checked my car in like lightning, answered all my questions accurately with a definitive answer. H More

by trikdacy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiahs Cedeno-Ramirez
Aug 11, 2021 -

Dana Ford Lincoln responded

Thank you for the kind review! We're so glad you enjoyed your recent visit with us here at Dana Ford and we hope we can be of service to you again in the future. Take care!

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