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Dana Ford Lincoln

Staten Island, NY

4.6
7,173 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 7,173 reviews

July 27, 2021

Really happy to find my 2021 Mach E Select AWD all electric. The team was gracious and accommodating and importantly they listened to what I valued most and were responsive to my needs on multiple fro More

by Zev Einhorn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brieann Driscoll, Steve Riccardone, Mary Graffeo
Jul 27, 2021 -

Dana Ford Lincoln responded

Hi Zev, congrats on your new 2021 Ford Mustang Mach-E Select AWD SUV! Our team is so lucky to have you as a customer, and are happy that our team provided you with an effortless car-buying experience! See you next time!

July 26, 2021

Communications is a major problem in this dealership. Receptionists take messages and the person you're trying to reach doesn't call you back. Find a better way. More

by russo3528
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Michaels , John Locher
Jul 26, 2021 -

Dana Ford Lincoln responded

We're sorry to see the low rating. We'd like the chance to talk about this so we can determine what can be done to improve the experience for you. Please reach out to me at your earliest convenience. Thank you, Doug Hansen - GSM - 718-983-8700

July 26, 2021

Kai was an amazing customer service representative. She consistently kept me in loop confirming my approval for the needed changes. Thank you Kai. Whitehurst Family More

by Michellejackson185
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katiey Choi
Jul 26, 2021 -

Dana Ford Lincoln responded

This is a fantastic review! Thanks from the entire team at Dana Ford!

July 26, 2021

Margaret was a great help. She kept me up to date about what happened with my tire. She told me that the tire needed to be ordered and would be in by 1 and she would call me when it came in so thsti could More

by nyypitt7fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katiey Choi
Jul 28, 2021 -

Dana Ford Lincoln responded

Thank you for your fantastic review! We're so happy that Margaret worked with you throughout the entire service process! We appreciate your business and look forward to seeing you next time! -Dana Ford

July 26, 2021

Love the customer service and they were so nice to me and they resolve all my issues and they treat me with respect and kindness More

by xiomara1123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patricia Farag, Harley Schick, Patrick Ciotola, Michael Varela, Jasmine Jackson , Katiey Choi
Jul 26, 2021 -

Dana Ford Lincoln responded

This is a fantastic review! Thanks from the entire team at Dana Ford!

July 25, 2021

Dealership had great atmosphere, with friendly helpful staff. The experience overall was a pleasant one and couldn’t recommend to family and friends enough. We got exactly the vehicle we wanted and couldn More

by Tjm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Sellitti
Jul 27, 2021 -

Dana Ford Lincoln responded

This is so great to hear! We're glad our team made this a five-star experience! - Dana Ford

July 24, 2021

Walked in, got the deal I wanted, really didn’t have to hassle. Great staff. Would 100% reccomend to all my friends. Was great experience More

by spoditty29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Sellitti, Anthony Rivera
Jul 27, 2021 -

Dana Ford Lincoln responded

Thanks for the five-star rating and kind words! We're glad to have you as a Dana Ford customer!

July 24, 2021

Great service and great people! I ALWAYS come here for my trucks. Jorge was kind and personable, Doug is always the BEST! We were in good hands. More

by apallarino
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge , Anthony Rivera
Jul 27, 2021 -

Dana Ford Lincoln responded

This review means more to Jorge, Doug, and our team than you know! Thank you for being a loyal customer! - Dana Ford

July 22, 2021

Very helpful and professional. Left car early for afternoon appointment. Was completed mid-morning. I would recommend this service center as the place to bring your car. More

by jorganist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Barbaria
Jul 22, 2021 -

Dana Ford Lincoln responded

Thanks for choosing Dana Ford for your service needs! We appreciate your positive feedback and look forward to your continued business!

July 22, 2021

Jorge from sales is the best. Love this place! Great service, great flexibility, problems are solved right away! I recommend this place to anyone even non-fords! More

by Jcornet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge cornet
Jul 22, 2021 -

Dana Ford Lincoln responded

Thank you for your support of Jorge and the Dana Ford team! We're glad to have you as a customer.

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