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Dana Ford Lincoln

Staten Island, NY

4.6
7,179 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 7,179 reviews

June 20, 2021

Thanks for the service very friendly staff I’m very happy thanks to you all to make easy for me my car was handled to in perfect condition More

by Orelbicandelario10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patricia Farag, Patrick Ciotola, Michael Varela, Danielle Barbaria, Jasmine Jackson , Katiey Choi
Jun 22, 2021 -

Dana Ford Lincoln responded

Thank you for this great five-star review! It's so great to hear that our team continues to impress and helps you keep your vehicle in top shape! See you next time! - Dana Ford

June 19, 2021

They were extremely nice,helpful and went far and beyond to give me and my wife what we wanted from our new vehicles. Thanks again for all your service More

by SCOTTCCARPENTRY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph pepe
Jun 21, 2021 -

Dana Ford Lincoln responded

Our goal is to provide top-notch customer service, and I am glad to hear that our team has shown you their commitment to this. If there is anything more we can do for you please come back and see us any time! Take care!

June 19, 2021

The service on my car wentWell BUT I was told they The service on my car went Well BUT I was told they were Also doing my RECALL on my 2017 Ford Edge. When I got There I was told they did not Have More

by joyb315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brieann Driscoll, Danielle Barbaria
Jun 22, 2021 -

Dana Ford Lincoln responded

We are unhappy to see the low rating and read about this experience, JJ. Please contact me to discuss this so we can help improve the situation for you. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

June 18, 2021

Everyone was very nice my service was done very quickly I sat in a comfortable room with a nice TV on my car was washed It was a very nice experience More

by albericim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Rodier , Michael Varela
Jun 18, 2021 -

Dana Ford Lincoln responded

Thank you for choosing Dana Ford, we appreciate your positive feedback!

June 18, 2021

Great professional working at Dana great experience will do this again James’s was great sales of man I will Recommend to my friend about dana More

by SEBBYRUSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Bachrach, James Michaels , Fonsi Rodriquez
Jun 22, 2021 -

Dana Ford Lincoln responded

We really appreciate you taking the time to leave James and the Dana Ford team this awesome review, thank you!

Jun 22, 2021 -

SEBBYRUSS responded

You are very welcome great job

Apr 27, 2024 -

SEBBYRUSS responded

Very professional they did a great job like it I will recommended to all my friends. Thank you.

June 18, 2021

Appt was given the same day and much appreciated. One and a half hour wait and car was serviced and realigned. Friendly service from staff. More

by Car3825
Recommend Dealer
Yes
Employees Worked With
Michael Varela
Jun 22, 2021 -

Dana Ford Lincoln responded

Thank you for the five-star review! We look forward to seeing you at your next appointment! - Dana Ford

June 17, 2021

Today 6/1621 Went to make an appointment to have my Expedition serviced. I was told the earliest would be December. I emphasized there must be a mistake in what. She said there all booked up. And More

by jggav66
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danielle Barbaria
Jul 01, 2021 -

Dana Ford Lincoln responded

Thank you for your feedback. We understand how frustrating it can be to wait for an available appointment, and we appreciate your patience during these unpredictable times. Please contact me to discuss these concerns with me directly. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

Jul 01, 2021 -

jggav66 responded

Called and left a message for Keith today 7/1/ 2021 at 10:am. Never got a call back. Will see if they call tomorrow.

June 17, 2021

Ching Poon was very helpful and professional. He made the process very easy. He frequently called me and sent me emails to ensure I got exactly what I was looking for. Everyone at Dana Ford made the experien More

by mgorra23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ching Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Riccardone
Jun 18, 2021 -

Dana Ford Lincoln responded

We're so happy to hear you received such great care here at Dana Ford! We'll share this with our team and hope to see you again soon!

June 16, 2021

Mike my service advisor was excellent. My vehicle was in for recalls and he explained everything that needed to be completed. He provided me a truthful explanation for the time required to complete and upda More

by bobby.messinarobert
Recommend Dealer
Yes
Employees Worked With
Michael Varela
Jun 17, 2021 -

Dana Ford Lincoln responded

We couldn't agree more! Mike is such an important part of the Dana Ford service team and we are so happy to hear he provided you with excellent service. Thanks for your review and we hope to see you again!

June 16, 2021

This was my first time at Dana and it was an excellent experience. Our salesperson, Connor Murray(5 star rating) was excellent. Connor is professional, knowledgeable and made my wife and I confident t More

by Steve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Murray 5 stars, Anthony Rivera, John Locher
Jun 17, 2021 -

Dana Ford Lincoln responded

Steve, we are so happy that our team at Dana Ford could take great care of you! We wish you many fine adventures in your new Corsair!

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