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Dana Ford Lincoln

Staten Island, NY

4.6
7,055 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 7,055 reviews

December 30, 2020

The service department never returned our calls. Our car was at Dana Ford for seven weeks for a repair. In order to receive updates we had to go to the dealership in person. We contacted the Ford Motor Comp More

by adoctor311
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Hazem Radwan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Curran
Jan 14, 2021 -

Dana Ford Lincoln responded

I'm sorry our service department didn't leave a better impression. I will be addressing your feedback with the appropriate parties and taking some time to review procedures to ensure better communication in the future. Please reach out to me directly if you'd like to discuss this further, I'd like the opportunity to help, Keith Curran - Service Director - 718-983-8700 ext 297

December 30, 2020

Nicky is one of the best car salesperson I had and I have had many. He was very helpful and knowledgeable and seem very genuine. More

by jCAPOTORTO21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Squeo
Dec 30, 2020 -

Dana Ford Lincoln responded

Thank you for this kind review! We'll make sure to pass it along to Nicky, he'll really appreciate it! Thanks for choosing Dana Ford & Lincoln.

December 30, 2020

Recently picked up my new Lincoln Aviator Vincent, Nick Recently picked up my new Lincoln Aviator Vincent, Nick and Sales Manager Alan Carter, were all professional and a pleasure Recommend this dealer More

by JBellina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Langilotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Carter, Nicholas Squeo
Dec 30, 2020 -

Dana Ford Lincoln responded

We hope you are loving the Lincoln Aviator! We appreciate your recommendation and look forward to your continued business with us at Dana Ford & Lincoln!

December 29, 2020

Nick is a great guy always helps out and goes the Extra mile for his customers steve the sake manager always makes his Customers happy I always send everyone in there to see nick and steve More

by Walterstarevs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Riccardone, Nicholas Squeo
Dec 30, 2020 -

Dana Ford Lincoln responded

Thank you for the kind comments about our team! We're grateful to have you as a Dana Ford & Lincoln customer and look forward to your next visit!

December 28, 2020

Great service. Extremely pleasurable experience. Abdul was extremely helpful, going above and beyond to ensure I was able to purchase the car of my choice. More

by jbk867
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Langilotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abdul
Dec 28, 2020 -

Dana Ford Lincoln responded

We’re glad Abdul and our team could deliver a 5-star experience! Thank you!

December 28, 2020

Dealership is clean and very nice. Didn’t have to wait long for service staff was very helpful. I would recommend friends and family to this dealership More

by philsarnicola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Graffeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Dana Ford Lincoln responded

We appreciate your recommendations to family and friends! Thanks for being a Dana Ford & Lincoln customer.

December 27, 2020

Once again, the folks at Dana know how to take the stress out of purchasing a new car. Nick Russo, Steve Riccardone are informative and straight forward. Not much more you can ask for while going through the More

by Mike29425
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Russo , Steve Riccardone
Dec 28, 2020 -

Dana Ford Lincoln responded

It's satisfying to know we could assist in a stress-free car-buying experience for you, Mike! That's what we aim for here at Dana Ford & Lincoln. We hope to see you again!

December 27, 2020

Fast service, professional. Inspection completed in a timely manner. Staff courteous and kind. Waiting area very clean. Would use again for service at a later date More

by cromero1023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Varela
Dec 28, 2020 -

Dana Ford Lincoln responded

Thanks for this awesome review! We're so glad to hear you had a good experience with the Dana Ford & Lincoln service team. We'll see you next time!

December 26, 2020

It’s the first time I used Dana, the experience I had was great, everyone was very helpful and I actually got the car I wanted.. I am very happy with my purchase and would definitely recommend to friends and More

by ciannie341
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Dec 28, 2020 -

Dana Ford Lincoln responded

We appreciate your recommendations to friends and we're happy to hear we could deliver a great experience. Thanks for being a Dana Ford & Lincoln customer.

December 26, 2020

Haz was amazing! He took his time and explained the process. He gave me updates weekly. He the. Explained everything that was done when I picked up the car. More

by mfrabinowitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Dana Ford Lincoln responded

Thanks for sharing your positive experience with Haz! He'll be happy to hear your kind words. We appreciate you taking the time to leave a review, from all of us at Dana Ford & Lincoln.

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