Back

Dana Ford Lincoln

Staten Island, NY

4.6
7,151 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
Contact Dealership

266 West Service Rd.

Staten Island, NY

10314

Directions

By Type

Showing 7,151 reviews

January 15, 2021

Quick and efficient from start to finish. From purchasing to servicing the car, we were satisfied. All questions answered and any issues were taken care of. More

by saltangler64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ching Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Dana Ford Lincoln responded

Thank you for your confidence in Dana Ford & Lincoln, and for your business. We are thankful to have you as a customer!

January 14, 2021

We love Dana Ford. Steve Riccardone is a great sales manager. Mary Graffeo is a wonderful salesperson. They always make you feel comfortable. We wouldn’t buy a car from anyone else! More

by jhkrlk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Riccardone, Mary Graffeo
Jan 14, 2021 -

Dana Ford Lincoln responded

Thank you for this rave review! We are thankful to have you as a Dana Ford & Lincoln customer! Steve and Mary will be glad to hear your kind comments. Thanks again and take care!

January 14, 2021

Very efficient easy to deal with. The service area is very clean and inviting. All employees are friendly and accommodating. My car was serviced quickly. More

by mommich115
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patrick Ciotola
Jan 14, 2021 -

Dana Ford Lincoln responded

Thank you for your confidence in Dana Ford & Lincoln, it is always our pleasure to assist you with your service needs! We are thankful to have you as a customer.

January 14, 2021

Efficient check in and reliable service- waiting area clean and safely spaced - tv station cld be better Overall very good experience thanks for your setvice More

by trishhseng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Girl at check n lady at pay area and service worker
Jan 14, 2021 -

Dana Ford Lincoln responded

You are very welcome! Thank you for your feedback and for choosing Dana Ford & Lincoln!

January 14, 2021

Good experience. The service staff understood my concerns and they were corrected in a reasonable amount of time. I used an after market warranty for repairs and the service staff dealt directly wi More

by Bill10314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie
Jan 15, 2021 -

Dana Ford Lincoln responded

Thanks for the great feedback! We're glad we could help you out, and we completely agree Katie is such a great asset to our team. We look forward to working with you again!

January 14, 2021

Amazing experience from start to finish. They were not pushy and knew what I wanted. Very happy with the truck and definitely look forward to traveling. Would highly recommended Dana. More

by Gina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marie Tirino
Jan 14, 2021 -

Dana Ford Lincoln responded

Thank you for your fantastic review and recommendation of Dana Ford & Lincoln! We're so glad to hear you are happy with the truck. Safe travels!

January 13, 2021

When I called with the problem I was having it was before Christmas and was not able to get an appointment until 1/14, and when I asked what I should do if it kept happening I was told I should get it towed More

by KARENKELLY43
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Danielle Barbaria
Jan 14, 2021 -

Dana Ford Lincoln responded

Thank you for taking the time to bring this to our attention. We apologize for any frustration and will be addressing your feedback with the team to ensure a more streamlined experience in the future. If you'd like to speak with us in further detail, please feel free to reach out directly. Thanks, Keith Curran - Service Director - 718-983-8700 ext 297

January 13, 2021

My appointment was 10 am for an oil change and “the works “ Dropped it off about 9:45 Had it back by 11am. Washed 8;) More

by CONCRETE020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katiey Choi. (Very nice)
Jan 14, 2021 -

Dana Ford Lincoln responded

Thanks for this great feedback! We're glad you chose Dana Ford & Lincoln, we'll see you at your next oil change!

January 13, 2021

I didn’t know the identity of the female helping me in Service due to mask wearing. Other than that, she was polite and efficient. Service was satisfactory. More

by DOIT4U55
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Unknown
Jan 14, 2021 -

Dana Ford Lincoln responded

Thanks for this feedback! We're happy we could help you out. Thanks for choosing Dana Ford & Lincoln!

January 12, 2021

This is the second car I've leased from Dana Ford. Big fan of the staff from sales to financing! From helping me do a lease return on my 2018 Ford Explorer; to helping me get into a 2021 Lincoln Aviator. More

by mrwillgreene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Locher
Jan 13, 2021 -

Dana Ford Lincoln responded

We're happy we could help! Thanks for your continued business with us at Dana Ford & Lincoln and for this great review!

...
415
...