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Dana Ford Lincoln

Staten Island, NY

4.6
7,141 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 7,141 reviews

January 01, 2021

Excellent service and very courteous Staff Car was Excellent service and very courteous Staff Car was cleaned up when I picked it up My service Advisor was very friendly and courteous and was very More

by boropk929
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Varela
Jan 05, 2021 -

Dana Ford Lincoln responded

Thank you for trusting the Dana Ford & Lincoln team with your vehicle's service needs! We look forward to seeing you again in the future!

January 01, 2021

Had my vehicle serviced recently at Dana . Mike took good care of us. Service was quick and easy and my vehicle was cleaned and given back in a short amount of time .. More

by Jerry
Recommend Dealer
Yes
Employees Worked With
Michael Varela
Jan 05, 2021 -

Dana Ford Lincoln responded

Thank you for the kind review of our service team! We're grateful for your business and look forward to your next visit here at Dana Ford & Lincoln!

December 31, 2020

My mom and I came to the dealership on a Tuesday night close to closing time. Joseph Birro was kind enough to come to our aid and showed us the SUV the we like and even let me test drive it. I gave Joe th More

by cg612pt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joesph Birro, Steve Riccardone
Jan 04, 2021 -

Dana Ford Lincoln responded

This is what we like to hear! We're so happy to hear that Joseph worked hard for you during your recent sale! We appreciate your support over the last 10 years! See you next time at Dana Ford & Lincoln!

December 30, 2020

I had a wonderful experience with Katie C. She did her best to have my car in and out despite the busy holiday season and provided a courtesy vehicle. Thanks so much! More

by alisaschleicher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Choi
Dec 30, 2020 -

Dana Ford Lincoln responded

We’re glad to see Katie and our team could deliver a 5-star experience! Thanks for choosing Dana Ford & Lincoln.

December 30, 2020

Happy to get tire replacement work done fairly quickly Happier that insurance paid entire bill Very pleased with overall service As is Dana’s policy More

by amr1128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin ?
Dec 30, 2020 -

Dana Ford Lincoln responded

Thanks for sharing your experience with us! We're glad you were pleased with our services. See you next time!

December 30, 2020

Unfortunately, they are taking more cars for repairs than they are able to deal with. Ford should establish a new dealer in the area in order to keep their customers well served. Cars take days to be taken i More

by Disappointed customer
Recommend Dealer
No
Employees Worked With
Keith (manager), Katy (assigned supervisor), Danielle Barbaria
Jan 14, 2021 -

Dana Ford Lincoln responded

Thank you for your feedback, I'm sorry that we didn't leave a better impression. It is never our intention for a customer to leave feeling disappointed. I would appreciate the opportunity to learn more about this in order to improve going forward. Please contact me at your earliest convenience, Doug Hansen - GSM - 718983-8700 ext 262.

December 30, 2020

The service department never returned our calls. Our car was at Dana Ford for seven weeks for a repair. In order to receive updates we had to go to the dealership in person. We contacted the Ford Motor Comp More

by adoctor311
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Hazem Radwan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Curran
Jan 14, 2021 -

Dana Ford Lincoln responded

I'm sorry our service department didn't leave a better impression. I will be addressing your feedback with the appropriate parties and taking some time to review procedures to ensure better communication in the future. Please reach out to me directly if you'd like to discuss this further, I'd like the opportunity to help, Keith Curran - Service Director - 718-983-8700 ext 297

December 30, 2020

Recently picked up my new Lincoln Aviator Vincent, Nick Recently picked up my new Lincoln Aviator Vincent, Nick and Sales Manager Alan Carter, were all professional and a pleasure Recommend this dealer More

by JBellina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Langilotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Carter, Nicholas Squeo
Dec 30, 2020 -

Dana Ford Lincoln responded

We hope you are loving the Lincoln Aviator! We appreciate your recommendation and look forward to your continued business with us at Dana Ford & Lincoln!

December 30, 2020

Nicky is one of the best car salesperson I had and I have had many. He was very helpful and knowledgeable and seem very genuine. More

by jCAPOTORTO21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Squeo
Dec 30, 2020 -

Dana Ford Lincoln responded

Thank you for this kind review! We'll make sure to pass it along to Nicky, he'll really appreciate it! Thanks for choosing Dana Ford & Lincoln.

December 29, 2020

Nick is a great guy always helps out and goes the Extra mile for his customers steve the sake manager always makes his Customers happy I always send everyone in there to see nick and steve More

by Walterstarevs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Riccardone, Nicholas Squeo
Dec 30, 2020 -

Dana Ford Lincoln responded

Thank you for the kind comments about our team! We're grateful to have you as a Dana Ford & Lincoln customer and look forward to your next visit!

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