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Dana Ford Lincoln

Staten Island, NY

4.6
7,137 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 7,137 reviews

October 29, 2020

The sales manager, Doug Hansen is a miserable, moron. I was in the process of finalizing my lease. I didn’t want the dealership decal on the rear of my new Corsair. Hansen ordered the service mechanics to More

by judesib@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hazem Radwan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Hansen , Charles Puhan , Patricia Farag, Tara Welsome, Patrick Ciotola, Michael Varela, Marc Brown, Danielle Barbaria
Nov 13, 2020 -

Dana Ford Lincoln responded

We're sorry to hear of this experience and appreciate you taking the time to bring it to our attention. Customer satisfaction is always our top priority and it's disappointing to hear that we missed the mark during your visit. We will be addressing your feedback with our team in an effort to improve the service we provide to our customers moving forward. If there's any additional feedback you'd like to share, please don't hesitate to reach out directly. Thank you.

October 28, 2020

Fast and efficient. Was in and out in no time. Never try's to pressure you into any unnecessary purchases. Wonderful to work with. Thanks Colin! More

by broadwayal57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin
Oct 29, 2020 -

Dana Ford Lincoln responded

Thank you for your review! Colin and our team appreciate your kind words, and look forward to seeing you next time at Dana Ford & Lincoln!

October 27, 2020

A b c d e f g h I j k l m n I p q r a t u v w x y z More

by dkraiem21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Cognetta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ching Poon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Estrella, Chris Sellitti, Michael Varela, Arsalan Saleem
Oct 28, 2020 -

Dana Ford Lincoln responded

Thank you for your 5-star review! -Dana Ford & Lincoln

October 27, 2020

I went online. Picked out the car I wanted and what I was willing to pay a month on a lease. Doug called me back and we went over numbers on the phone for about 30 minutes and came to a deal. Went to the dea More

by bklynknight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Langilotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Dana Ford Lincoln responded

We can't thank you enough! We're so happy to hear that Doug and Vincent provided you with an easy transaction! We hope you're enjoying your new ride, and look forward to seeing you next time at Dana Ford & Lincoln!

October 27, 2020

Michael at service repairs kiosk was very helpful During the waiting and repair process.Provided update and Communicated. Good customer service and appreciate his help. More

by fanuzzj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael service repairs desk at kiosk
Oct 28, 2020 -

Dana Ford Lincoln responded

Thank you for your feedback! Michael enjoyed helping you during your recent service appointment at Dana Ford & Lincoln! We look forward to seeing you next time!

October 27, 2020

I always have a good experience at Dana Ford Lincoln no matter that the issue is. The service department is reliable and they gets the work done. More

by V_Fabiani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Puhan , Patricia Farag, Tara Welsome, Patrick Ciotola, Michael Varela, Marc Brown, Danielle Barbaria
Oct 28, 2020 -

Dana Ford Lincoln responded

We are so happy our Dana Ford & Lincoln team earned your five stars!

October 26, 2020

Car needed to going in for a recall service. Paid to have it picked up, serviced and returned. It was done in a safe and timely manner. It was washed and updated. More

by jpignataro0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Varela
Oct 26, 2020 -

Dana Ford Lincoln responded

Thank you for your confidence in Dana Ford & Lincoln, and for your business. We are thankful to have you as a customer.

October 26, 2020

They did a fabulous job getting us in and getting us out taking care of the repair were very polite and efficient I highly recommend Dana Motors More

by Mariothecandyman@ail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Estrella, Charles Puhan , Patricia Farag, Tara Welsome, Patrick Ciotola, Michael Varela, Paul Aguilar, Marc Brown, Danielle Barbaria
Oct 26, 2020 -

Dana Ford Lincoln responded

Thank you for taking the time to recommend our team at Dana Ford & Lincoln!

October 23, 2020

Second car I leased with them and have to say it was another great experience! Sales manager Alan Carter was nice, friendly, and straight forward. Salesman James was such a nice and helpful kid! I ha More

by missie2983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Carter, James
Oct 23, 2020 -

Dana Ford Lincoln responded

Thank you for sharing your experience! We're so happy to hear that James and Alan were able to find you a great deal! We appreciate your review, and we hope to provide all of our customers with this level of service! See you next time at Dana Ford & Lincoln!

October 23, 2020

This is my second time leasing a Lincoln and is by far the best experience at a dealership I’ve had. Everyone was very friendly, fair, and accommodating. Thank you again, Lincoln. More

by dderenzis
Recommend Dealer
Yes
Employees Worked With
Chris Sellitti
Oct 26, 2020 -

Dana Ford Lincoln responded

All of us at Dana Ford & Lincoln appreciate great reviews, thank you!

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