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Dana Ford Lincoln - Service Center

Staten Island, NY

About
Employees
Reviews
4.4
2,478 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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Call Service Center (718) 983-8700

266 West Service Rd.

Staten Island, NY

10314

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2,478 Reviews of Dana Ford Lincoln - Service Center

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November 28, 2021

I needed a tire replacement, It took a little while but I was just glad it could be done before the Holiday. It was an extra expense, but I was told I had points. I was extremely pleased it lowered the pric More

by dwegenaar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harley Schick
Report | Print
Nov 30, 2021 -

Dana Ford Lincoln responded

Thank you for choosing Dana Ford! We're so happy to hear that our team got you a great deal! See you next time!

November 28, 2021

4 weeks for minor repairs should be done much quicker and 2 months for a loaner vehicle when there’s hundreds of trucks on the lot More

by ACJEEPGUY50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Harley Schick
Report | Print
Dec 10, 2021 -

Dana Ford Lincoln responded

Unfortunately due to labor shortages, shipping and part delays, as well as Government (New York State/City) COVID-19 restrictions and regulations, all aspects of our business is severely limited just as it is in almost every other company doing business at this time. We do apologize for any inconvenience that this has caused you. Thank you for your patience. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

November 28, 2021

Completed the job fast and efficient. The person who checked me in knew what he was doing More

by Toniatr
Recommend Dealer
Yes
Employees Worked With
Patrick Ciotola
Report | Print
Nov 30, 2021 -

Dana Ford Lincoln responded

We appreciate your five-star review of Dana Ford and hope we can be of service to you again in the future!

November 28, 2021

Every experience with Dana Lincoln is an argument until the customer threatens to take action and then they will provide the service they should have to begin with More

by erronstark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kai
Report | Print
Dec 10, 2021 -

Dana Ford Lincoln responded

We're sorry to hear your experience. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

November 27, 2021

Kept sharp timing , fast and quality service , service representative and cashiers are very friendly and professional … very dependable service . Will definitely recommend my friends and family to be fami More

by ashishbijumon572
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Langilotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Squeo, Chris Sellitti, Theresa McMahon, Michael Bachrach, Thomas Busacca
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Nov 30, 2021 -

Dana Ford Lincoln responded

Thank you for this awesome feedback! We greatly appreciate you recommending the Dana Ford team to your friends & family and look forward to seeing you again next time!

November 27, 2021

Was very friendly and courteous. She was thorough and very helpful. She knew a lot about rewards More

by h2e8l3e4n
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot name
Report | Print
Nov 30, 2021 -

Dana Ford Lincoln responded

Thanks for the fantastic feedback! We're glad to hear our team earned your five-star rating and we hope you'll be visiting us again in the future. Take care! - Dana Ford

Nov 30, 2021 -

h2e8l3e4n responded

Of course

November 26, 2021

great dealership, attentive to my needs! fast fix on my vehicle. thank you to collin and the guys in the back! More

by rfium88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brieann Driscoll, Steve Riccardone
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Nov 30, 2021 -

Dana Ford Lincoln responded

Thank you for visiting Dana Ford! We're glad Collin and the team were able to get your vehicle fixed quickly and we hope we can be of service to you again in the future. Take care!

November 26, 2021

Made my appointment to have tire replacement. They took care of my car in a quick and timely manner. More

by Jerryshair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiahs Cedeno-Ramirez
Report | Print
Nov 30, 2021 -

Dana Ford Lincoln responded

Thanks for sharing your experience! It was a pleasure having you for visiting us here at Dana Ford and we hope to see you again next time!

November 26, 2021

Way to long to wait fir them to fix. Boo 2wks. X c x x More

by Alicelvp99@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haas
Report | Print
Nov 30, 2021 -

Dana Ford Lincoln responded

Hello - it sounds like your experience with us was less than satisfactory. If you'd like to discuss the situation in greater detail, please feel free to contact me directly. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

November 26, 2021

Took my Ford F1150 for a recall. The people that fixed the problem were very nice and they did a great job More

by Jwq14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patricia Farag, Lynda Buttermark, Patrick Ciotola, Jasmine Jackson , Isaiahs Cedeno-Ramirez, Kyung Park , Harley Schick
Report | Print
Nov 29, 2021 -

Dana Ford Lincoln responded

We're happy to hear the Dana Ford team took such great care of you during your F-150 recall! Thank you for leaving us your great five-star rating!

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