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Dana Ford Lincoln - Service Center

Staten Island, NY

4.3
2,468 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.

266 West Service Rd.

Staten Island, NY

10314

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2,468 Reviews of Dana Ford Lincoln - Service Center

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October 29, 2023

Good communication and confirmation communications. Very professional and fact based. No issues at all, and they contact you to confirm everything. More

by joevvitale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe in Ford Service
Oct 31, 2023 -

Dana Ford Lincoln responded

We're glad to know that you had a positive experience with our team at Dana Ford. We pride ourselves on open and clear communication, so it's great to see that reflected in your visit. Thanks for the review!

October 29, 2023

Dana Lincoln was professional, friendly, and clean. Service appointment was easy to make and vehicle was taken on time. Very happy with my choice. More

by Billmac711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lomando
Oct 31, 2023 -

Dana Ford Lincoln responded

We're glad to know that you found our service professional and efficient at Dana Ford. We strive to make every visit a positive one, so it's great to hear about your experience. Thank you for choosing us!

October 28, 2023

Awful, not knowledgeable, rude and inconsiderate! !! Mechanics suck. The financial dept is the worst! Administration is clueless! More

by amannarino63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Lomando
Oct 30, 2023 -

Dana Ford Lincoln responded

Thank you for the review. I'm sorry to hear that your experiences with our team have been less than satisfactory and encourage you to reach out directly if there are any specific questions or concerns that we can address for you. Respectfully, Doug Hansen - GSM - 718-983-8700 ext 262

October 28, 2023

Excellent service quality and very helpful. John helps me a lot for everything. Thanks John . More

by Rafique GTC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Allotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Lomando
Oct 30, 2023 -

Dana Ford Lincoln responded

Thank you for leaving John and Dana Ford five stars! We look forward to assisting you again!

October 28, 2023

Fast very good service and excellent customer service oh and great coffee and clean show room More

by louisf61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Creazzo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Allotta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Irma Jace
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Castera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Latella
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Lomando
Oct 30, 2023 -

Dana Ford Lincoln responded

Louis, Thank you for rating Dana Ford five stars! We are glad you enjoyed our coffee and showroom, and look forward to seeing you again! Thank you!

October 26, 2023

Very pleased with the help and veh service. Would buy a Lincoln again. Thank you! More

by doublep46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Creazzo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Allotta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Irma Jace
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Castera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Latella
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Lomando
Oct 27, 2023 -

Dana Ford Lincoln responded

Thank you for the kind review! It means a lot to hear that you're pleased with the service provided by our team and we look forward to seeing you again next time here at Dana Ford Lincoln!

October 26, 2023

Sorry, 15 word minimum. Doesn't express nothing. Rather talk , management/owners .of issues with car. More

by bronko27si
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Castera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Dana Ford Lincoln responded

We're sorry to see your review and understand you'd prefer a direct conversation about the issues with your car. We value open communication, so we encourage you to reach out directly at any time that's convenient for you. Thank you, Doug Hansen - GSM - 718-983-8700 ext 262

October 25, 2023

My 4 month old lease has been at service for 8 days already and I call every single day trying to get an ETA or rather some sort of idea of what’s wrong. I cannot get in contact with anyone and am told More

by jvl512eb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe
Oct 25, 2023 -

Dana Ford Lincoln responded

I'm sorry to hear about your experience. This is not the level of communication and care we aim for. I understand how frustrating this must be, and I'd like to personally assist you in getting an update on your vehicle's status as well as address any other questions or concerns you may have. If you could please reach out to me directly at your earliest convenience, it would be very much appreciated. Respectfully, Keith Curran - Service Director - 718-983-8700 ext 297

October 25, 2023

They are awesome I appreciate all they do ! I greatly appreciate it always willing to help More

by lisacilone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Lomando
Oct 25, 2023 -

Dana Ford Lincoln responded

It's our privilege to serve you! Thanks for your continued support and we'll see you next time here at Dana Ford!

October 24, 2023

Joseph was very friendly & welcoming when I arrived. He was extremely helpful in regards to my minor car issue concerns. A true professional and gentleman. More

by rose_carioti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Dana Ford Lincoln responded

We're so glad to know that Joseph was able to assist you with your car concerns at Dana Ford. It's great when our team can make a difference! Thanks for sharing this positive review, we appreciate it!

Oct 26, 2023 -

rose_carioti responded

Sure thing! Thank you!

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