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Dana Ford Lincoln - Service Center

Staten Island, NY

About
Employees
Reviews
4.3
2,468 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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Call Service Center (718) 983-8700

266 West Service Rd.

Staten Island, NY

10314

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2,468 Reviews of Dana Ford Lincoln - Service Center

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October 06, 2023

Wiper blades missing, 2 big scratches on windshield, plates were missing was found, dissatisfied service More

by rootzoo26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Collin Romer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2023 -

Dana Ford Lincoln responded

Thank you for the review. I'm sorry to hear about these concerns and would like the opportunity to help get them resolved. Please reach out at your earliest convenience so we can discuss the situation further. Respectfully, Keith Curran - Service Director - 718-983-8700 ext 297

October 06, 2023

Waited a lil to long but all and all good service and the sales man that sold me my car was amazing More

by Warnut009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Sibbio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Creazzo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Allotta
3.0
This rating includes all reviews, with more weight given to recent reviews.
Irma Jace
2.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Castera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Lomando
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Oct 09, 2023 -

Dana Ford Lincoln responded

We appreciate your patience and five-star rating for us. We hope you're enjoying your new ride and look forward to working with you again! Thank you! - Dana Ford

October 02, 2023

I used the mobile service,they came to my home and all services were preformed in my drive way.I highly recommend the mobile service. More

by john.brescia421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2023 -

Dana Ford Lincoln responded

John, it's great to know that you found our mobile service convenient and efficient. We appreciate your recommendation! Thanks for choosing Dana Ford.

October 02, 2023

The service was excellent - they came to my home and did the oil change - rotated all tires - checked all fluids - there new mobile van service is excellent - the employees are great More

by kabrill11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irma Jace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2023 -

Dana Ford Lincoln responded

We're so glad to know you found our new mobile van service excellent! It's great that the team at Dana Ford could provide top-notch service right from your home. Thanks for sharing this wonderful feedback with us!

Oct 03, 2023 -

kabrill11 responded

Your welcome- your Ford Service center and showroom personnel are excellent - they look out to make the customer happy and taken care of - good organization and company - because of that I am a long time customer.

October 01, 2023

I got first class service from John when I arrived to get my oil changed and got me back on the road quickly More

by Gleasonbus7561
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Lomando
Report | Print
Oct 03, 2023 -

Dana Ford Lincoln responded

We're glad to know that John provided you with first-class service during your oil change at Dana Ford. We always aim for efficiency and getting our customers back on the road quickly! Thanks for sharing this positive feedback.

October 01, 2023

Nice Job by the entire staff ,professional and service was right on time Well done!!! More

by matildeajh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Creazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Allotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irma Jace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Latella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Lomando
Report | Print
Oct 03, 2023 -

Dana Ford Lincoln responded

Thank you for your confidence in Dana Ford, and for your business. We are grateful to have you as a customer!

September 30, 2023

Very courteous and professional. Extremely helpful no matter what the situation. Great place to buy and service your vehicle. More

by nicolelias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Allotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Lomando
Report | Print
Oct 03, 2023 -

Dana Ford Lincoln responded

Hey Nicole, we're delighted to know that you found our team at Dana Ford courteous and professional. We aim to provide top-notch service in all situations. Thanks for choosing and recommending us! We'll see you next time. Safe travels!

September 30, 2023

My car has been there for 6 weeks for a minor repair and the only communication has been when I initiate a call for an update. More

by Mnattini
Recommend Dealer
No
Employees Worked With
John Lomando, John Lomando
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Oct 02, 2023 -

Dana Ford Lincoln responded

I'm sorry to hear about your experience. It's important for us to keep our customers updated and it seems we've missed the mark in this case. I'd like to personally look into this matter and work toward a resolution. If you could please contact me directly at your earliest convenience, it would be very much appreciated. Respectfully, Keith Curran - Service Director - 718-983-8700 ext 297

September 30, 2023

The process of leasing my car was quick and easy. Everyone at this dealership was so helpful and attentive. I will definitely do business with them again. More

by misty9212
Recommend Dealer
Yes
Employees Worked With
Im not sure about the names of the employees who helped
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Oct 03, 2023 -

Dana Ford Lincoln responded

Hey Misty, we're glad to know that you had a seamless vehicle leasing experience with our team at Dana Ford. We appreciate your feedback and look forward to assisting you again in the future! Have a great ride!

September 28, 2023

Colin Romer best service rep at Dana Luckily had him as my service representative several times. More

by Smljsi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brieann Driscoll
Report | Print
Sep 29, 2023 -

Dana Ford Lincoln responded

We appreciate your positive feedback and shoutout to Colin at Dana Ford! We look forward to serving you again in the future. Safe travels!

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