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Dana Ford Lincoln - Service Center

Staten Island, NY

4.3
2,466 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.

266 West Service Rd.

Staten Island, NY

10314

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2,466 Reviews of Dana Ford Lincoln - Service Center

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September 15, 2023

Your personal has the best attitude that customers like me appreciate very much and the familiarity necessary and required to do their job. That is not common. More

by Sanantnio1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Creazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Allotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irma Jace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Latella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Iwulski, Arianna Keegan, John Lomando
Sep 18, 2023 -

Dana Ford Lincoln responded

We're so glad to know you had a positive experience with our team at Dana Ford. We strive for excellence in customer service and it's great to see that reflected in your visit. Thanks for the review!

September 15, 2023

They are great. Explained everything to me about my repair service and always try to give the best service they can. More

by andrewmagarino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Creazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Allotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irma Jace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Latella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Iwulski, Arianna Keegan, John Lomando
Sep 18, 2023 -

Dana Ford Lincoln responded

Andrew, we're delighted to know you had a great experience at Dana Ford. Our team always aims to provide top-notch service and clear communication about repairs. Thanks for the positive feedback!

September 14, 2023

I have one month old ford f-150 that broke down, no big deal. It’s been 10 days and counting in service at Dana. First 9 days was just sitting in the parking lot. Seems very wrong!!! More

by norbert4
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Castera
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Dana Ford Lincoln responded

Thank you for the review. I'm sorry to learn about the delay in servicing your vehicle. This is certainly not our standard and we apologize for any inconvenience this has caused you. I'd like to look into this matter further so please reach out at your earliest convenience. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

Sep 15, 2023 -

norbert4 responded

Yes, if you can look into the issue it would be much appreciated. I tried calling but I was told you might not be available. Thank you Norbert

September 13, 2023

I didn't expect to get a car that same day but the numbers made sense to me and I took it. More

by eg1734
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Dana Ford Lincoln responded

We really appreciate you taking the time to leave Dana Ford this awesome review, thank you!

September 11, 2023

horrible experience, my truck was suppose to be fixed and the vehicle broke down 8 hours later in an intersection in NYC almost got hit by a truck the vehicle just shut down without warning and the vehicle g More

by info@spartakusplumbing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Castera
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : do not remeber mechanic name
Sep 12, 2023 -

Dana Ford Lincoln responded

It's disappointing to read about your experience, especially the frightening situation you encountered. Safety is our top priority and it's clear we've fallen short in this instance. I'd like to personally look into what happened here and see how we can rectify things for you. Please reach out at your earliest convenience to discuss further details of this matter together. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

September 09, 2023

Very professional and good service quality. Appreciate the service. Hopefully comes again and again . Thank you . More

by Rafique GTC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Iwulski
Sep 13, 2023 -

Dana Ford Lincoln responded

Hi Rafique, We're glad to know you had a positive experience at Dana Ford! We appreciate your feedback and look forward to serving you again in the future. Safe travels!

September 09, 2023

I had an Outstanding experience. Customer care. Customer service. They really went out of their way for me. More

by Chrism21538
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Sibbio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

Dana Ford Lincoln responded

Hi Chris! We're delighted to know you had an outstanding experience with us at Dana Ford! Our team always strives to go the extra mile for our customers. Thanks for sharing your feedback!

September 04, 2023

Every situation gets resolved promptly and service is impeccable in terms of the people working there. More

by ricorefrig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Cornet, Eric Iwulski, John Lomando
Sep 05, 2023 -

Dana Ford Lincoln responded

We appreciate your positive feedback about our service at Dana Ford! It's great to know that you've found our team prompt and impeccable. Thanks for the review!

September 03, 2023

Clean and easy drive in repair center. Open early. Reviews vehicle thoroughly before repairs begin. More

by thesiqueen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Castera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Dana Ford Lincoln responded

We appreciate your feedback! It's great to know that you found our repair center at Dana Ford clean and easy to navigate. We strive for thoroughness before beginning any repairs, so we're glad this was noticeable during your visit.

August 31, 2023

Friendly Professional Great waiting area very comfortable. Very easy process no problems . Plus a free car wash Excellent More

by dorybill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Dana Ford Lincoln responded

Thank you for the positive review! We're glad to know you had a comfortable and easy experience at Dana Ford. We'll see you next time! Safe travels!

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