Dana Ford Lincoln - Service Center

The salesman who sold me my 2009 fusion. Forged a sales receipt and stole over $5000.00 Forged a sales receipt and stole over $5000.00 More

I have all of my service done here. I wait for auto. Not to long. I wait for auto. Not to long. More

Great advisor. Service was very good on my vehicle. Always a pleasure going to get my vehicle serviced at Dana ford Lincoln! Service was very good on my vehicle. Always a pleasure going to get my vehicle serviced at Dana ford Lincoln! More

Dana had my car for 4 months, during that time I never received any updates from Dana regarding the status of the repair. After picking up the car, the problem still existed, I called John to request foll received any updates from Dana regarding the status of the repair. After picking up the car, the problem still existed, I called John to request follow up service to this day he has not returned numerous phone calls. More

Incompetent service. Car In service since June. Still not fixed. It’s November 🤷🏻. Are you kidding me. How would you like it if it was your car. I will never buy anothe Car In service since June. Still not fixed. It’s November 🤷🏻. Are you kidding me. How would you like it if it was your car. I will never buy another car from Dana Ford again. More

I would not recommend this dealer because there are electrical problems with my newly purchased truck. And nobody from the dealership called to provide any customer service to. Everytime I tried to mak electrical problems with my newly purchased truck. And nobody from the dealership called to provide any customer service to. Everytime I tried to make an appointment for something that's an emergency, it was so difficult to make an appointment for an emergency situation. I understand that these problems may not represent the dealership, it may have come from the manufacturer. However, the dealership is representing Fords. There is a lot going on with my purchase and my experience with the service department. This truly reveals that this is merely a business transaction at least from the dealer side. More

So I needed to get an oil change and a repair done on my MKC SUV. I called today 11/01/2023. The first available date they could give me was JUNE 3, 2024. I am not joking. So I said what I just wanted t MKC SUV. I called today 11/01/2023. The first available date they could give me was JUNE 3, 2024. I am not joking. So I said what I just wanted the OIL CHANGE???? She said it would be the same date. HOW CAN THAT POSSIBLY BE ACCEPTABLE. What if my car was not drivable..... would I have to wait until JUNE to have a car to drive. For this reason I would never again consider a Lincoln.... since I live on Staten Island and there are no other Lincoln dealers here. More

Good communication and confirmation communications. Very professional and fact based. No issues at all, and they contact you to confirm everything. Very professional and fact based. No issues at all, and they contact you to confirm everything. More

Dana Lincoln was professional, friendly, and clean. Service appointment was easy to make and vehicle was taken on time. Very happy with my choice. Service appointment was easy to make and vehicle was taken on time. Very happy with my choice. More

Awful, not knowledgeable, rude and inconsiderate! !! Mechanics suck. The financial dept is the worst! Administration is clueless! !! Mechanics suck. The financial dept is the worst! Administration is clueless! More